KANCHAN CHOUDHARY
Airdrie,AB
Summary
EDUCATION & QUALIIFICATION A Permanent Resident with excellent experience as a customer service representative and an office administrator. A highly motivated person who is hard working and reliable. A brilliant communicator with excellent interpersonal skills, has the ability to work as a part of team, with proven ability to meet deadlines at work. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
19
19
years of professional experience
Work History
Security Officer at Calgary Police Services
Commissionaires
05.2023 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
Paladine Security
11.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Supervisor
Allied Universal security services
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Security Officer
Guardteck Security
10.2022 - 04.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Administrative Assistant
Gurish Trucking Ltd
12.2018 - 08.2021
Owner/Director
05.2014 - 06.2018
IELTS Tutor & Immigration Consultant
J Immigration
08.2013 - 05.2014
Educational Consultant
Studentway
02.2010 - 05.2011
Cashier
Tesco
09.2008 - 04.2009
Social worker
01.2008 - 04.2009
- Jays home-care
- Over all the years working in different fields, the skill that I excelled the most is customer service and multi-tasking
- Along with this I have gained a lot of experience as an office administrator dealing with emails, call inquires, invoices and dispatch
- KEY SKILLS –
- COMMUNICATION – Good verbal communication skills have been gained from delivering presentation at universities
- TEAMWORK – Confident to act on my initiatives and as a part of team to complete task effectively, worked in groups in university, which involved delegating takes amongst group
- TIME MANAGEMENT – Ability to prioritize work duties in order to meet the deadlines through forward thinking and preparations
- Being disciplined and self-motivated in completing task prior to the deadlines through planning, co-ordination, and allocating time effectively
- DECISIN MAKING – Willingness to ask for advice when required to help make the right decisions, Ability to make further decisions under pressure and take charge when necessary to guide and support another team.
Customer Service Supervisor
Sports World International Ltd
06.2005 - 01.2008
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Customer care manager
McDonald’s
02.2005 - 09.2006
Education
undefined
Mount Carmel School
Grade 11 & 12 - Medical
B.A.M Khalsa College
Bachelor of Computer - undefined
I.K Gujral Punjab Technical
University
B.S.C - health and social care management
London School of Law and
Management
Skills
- Superior Customer Service
- Microsoft Excel
- Background Checks
- Crisis Intervention Training
Profeesional refrences
PROFESSIONAL REFERENCES
Shingara Dhesi – Owner at Gursih Trucking Ltd.
Contact +1(604)783-8498 email -shingaragurishtrucking@gmail.com
Ann Mcalduff – C.S.M at Paladine Security Calgary
Contact +1(4038019483) email – amcalduff@paladinesecurity.com
Jorawar Singh Account Manager at Allied Universal security services
Contact +1(5874377805) email – sijorawa@amazon.com
Pawanpreet Dhillon- Assistant Supervisor at Guardteck security.
+15875008777 p.dhillon@guardteck.com
PERSONAL REFERENCES
Vipul Choudhary – Correction Officer in Edmonton, Canada
Contact +1(204)962-0165
Neeru Kanotra– Former teacher at Montessori
Contact +1(604)592-0607
Timeline
Security Officer at Calgary Police Services
Commissionaires
05.2023 - Current
Security Officer
Guardteck Security
10.2022 - 04.2023
Security Officer
Paladine Security
11.2021 - Current
Supervisor
Allied Universal security services
08.2021 - Current
Administrative Assistant
Gurish Trucking Ltd
12.2018 - 08.2021
Owner/Director
05.2014 - 06.2018
IELTS Tutor & Immigration Consultant
J Immigration
08.2013 - 05.2014
Educational Consultant
Studentway
02.2010 - 05.2011
Cashier
Tesco
09.2008 - 04.2009
Social worker
01.2008 - 04.2009
Customer Service Supervisor
Sports World International Ltd
06.2005 - 01.2008
Customer care manager
McDonald’s
02.2005 - 09.2006
undefined
Mount Carmel School
Grade 11 & 12 - Medical
B.A.M Khalsa College
Bachelor of Computer - undefined
I.K Gujral Punjab Technical
University
B.S.C - health and social care management
London School of Law and
Management
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