Kanan Desai

• Managed cash handling, POS transactions, and accurate shift reconciliation.

• Delivered exceptional customer service while resolving customer concerns professionally.

• Trained, scheduled, and motivated staff to maintain efficiency and high performance.

Supervised end-to-end gas station operations, ensuring safety compliance, cleanliness, and operational efficiency.

• Managed cash control, POS systems, daily reconciliation, and loss-prevention procedures with accuracy.

• Trained, coached, and scheduled staff to optimize productivity and maintain high service standards.

• Resolved customer concerns promptly, maintaining a positive brand image and customer satisfaction.

• Monitored inventory levels, fuel deliveries, and vendor coordination to prevent shortages

• Strong ability to work in a fast-paced environment while maintaining quality and speed.

• Knowledgeable in food safety, cleanliness, and hygiene standards.

Strong knowledge of immigration forms, documentation, and application procedures.

• Excellent attention to detail to ensure accuracy and compliance with IRCC requirements.

• Effective communication skills for assisting clients with sensitive and time-critical cases.

• Highly organized, confidential, and able to manage multiple files and deadlines efficiently.

• Proven leadership skills to manage staff, schedules, and daily operations efficiently.

• Strong knowledge of safety regulations, fuel handling, and loss-prevention procedures.

• Excellent cash management, inventory control, and financial reporting abilities.