Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kanan Babazade

Toronto,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer Service Representative

Penguin PickUp
Toronto, ON
09.2020 - 07.2022
  • Assisted customers with order inquiries and pickup processes at a busy location.
  • Addressed inquiries, resolved customer issues, and managed customer relations.
  • Processed daily customer transactions on a computerized point-of-sale system, ensuring efficiency and accuracy.
  • Entered relevant information into the branch database, and ensured it is up to date.

Waiter

Casa Ricca
Toronto, Ontario
08.2018 - 07.2019
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently during peak hours.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests and answered questions about menu items.

Customer Service Representative/Warehouse Assistant

Kitchen Stuff Plus
Toronto, ON
09.2019 - 08.2020
  • Assisted customers in product selection, and provided detailed product information to ensure high sales volume.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Moved merchandise to retail areas in a neat and well-presented fashion.
  • Maintained inventory accuracy through regular cycle counts and stock replenishment.

Education

Bachelor of Arts - Political Science

York University
Toronto
09.2018 - 05.2022

Skills

  • Customer service
  • Customer relationship management
  • Strong multitasking
  • Database entry
  • Point of sale (POS) system operations

Certification

  • Food Handler Certificate (Canadian Institute of Food Safety)

Languages

English
Russian
Turkish

Timeline

Customer Service Representative

Penguin PickUp
09.2020 - 07.2022

Customer Service Representative/Warehouse Assistant

Kitchen Stuff Plus
09.2019 - 08.2020

Bachelor of Arts - Political Science

York University
09.2018 - 05.2022

Waiter

Casa Ricca
08.2018 - 07.2019
Kanan Babazade