Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KANAKO KUDO

Toronto

Summary

Results-driven Sales and Pathway Specialist with a strong background in international education and client relationship management. Proven ability to drive revenue growth through strategic planning, effective communication, and student-focused advising. Experienced in guiding students through academic pathway programs, providing support on admission requirements, transfer options, and program selection. Skilled in identifying market opportunities, negotiating successful deals, and delivering impactful presentations to diverse audiences. Known for a collaborative, adaptable approach and consistently recognized for reliability and success in fast-paced, multicultural environments.

Overview

8
8
years of professional experience

Work History

Global Sales Specialist/ Pathway Specialist

ILAC
02.2022 - Current
  • Respond to agents’ inquiries and questions regarding all ILAC programs and its admission requirements and policies
  • Receive and process applications for ILAC, follow up on payments, and manage commission calculations with education agents and the accounting team.
  • Advise students on academic and career planning, aligning their educational choices with professional goals and aspirations.
  • Assist students in selecting programs that match their goals, academic backgrounds, and career trajectories, ensuring well-informed decisions.

Barista Trainer

Starbucks
08.2019 - 01.2025
  • Maintain welcoming and inclusive environment, contributing to high customer satisfaction.
  • Train and support new baristas, ensuring high standards in beverage preparation and customer service.

Concierge

The Niseko Company
06.2017 - 07.2019
  • Arrange guest service such as airport transfer, ski lessons, and other activities.
  • Maintain front desk's concierge book to provide visitors with access to relevant local information as well as assisting with check-ins/outs.

Education

Diploma - Tourism Hospitality Management – Business Applicant

Humber Institute of Technology & Advanced Learning
Toronto, ON
05.2013

Skills

  • IATA/UFTAA Foundation & EBT Diploma
  • OTEC Customer Service Certificate
  • Smart Serve
  • Micro Office (Word, Excel, PowerPoint, Outlook)

Languages

Japanese

Timeline

Global Sales Specialist/ Pathway Specialist

ILAC
02.2022 - Current

Barista Trainer

Starbucks
08.2019 - 01.2025

Concierge

The Niseko Company
06.2017 - 07.2019

Diploma - Tourism Hospitality Management – Business Applicant

Humber Institute of Technology & Advanced Learning
KANAKO KUDO