Kana Latheron
Ladner,BC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess, Prep cook
Brickers/Shed
07.2023 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Line cook, Front end cashier, Delivery driver
Coastal Crust Pizzeria
04.2021 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Front end cashier
YIG
08.2020 - 02.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Education
Dogwood Diploma -
Elphinstone Secondary
06.2023
Skills
- Written Communication
- Verbal Communication
- Remote Office Availability
- Attention to Detail
- Flexible and Adaptable
- Customer Relations
- Organization
- Public Speaking
- Customer Service
- Research
- Problem-Solving
- Google Drive
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Skills Interests
- Cooking
- Customer service
- Communication
- Organization
- Painting
- Digital art
References
- Brickers, 7784582443, Angie
- Coastal Crust Pizzeria, Coastal.crust@gmail.com, Jillian Maidana
Personal Information
Date of Birth: 03/28/05
Timeline
Hostess, Prep cook
Brickers/Shed
07.2023 - 09.2023
Line cook, Front end cashier, Delivery driver
Coastal Crust Pizzeria
04.2021 - 09.2023
Front end cashier
YIG
08.2020 - 02.2021
Dogwood Diploma -
Elphinstone Secondary
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