Elyssa Rios
San Bernardino
Summary
Dynamic professional with a proven track record at Amazon, adept in problem-solving and efficient communications. Excelled in roles requiring the ability to analyze and optimize operations, ensuring safety and productivity. Demonstrated leadership and customer service excellence at Loma Linda University Medical Center. Skilled in Microsoft Office Suite, emphasizing achievements in enhancing workflow and customer satisfaction.
Overview
12
12
years of professional experience
Work History
FC Associate
Amazon
08.2020 - Current
- Collaborated with cross-functional teams, to troubleshoot issues and implement immediate solutions, minimizing disruptions to productivity.
- To identify, analyze ,and resolve issues that impact the smooth flow of operations. The problems can range from addressing bottlenecks in processes, optimizing workflow, troubleshooting technology equipment failure, to managing inventory discrepancies.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Customer Service Volunteer
Loma Linda University Medical Center And Children's Hospital
12.2012 - 11.2013
- Took ownership of customer concerns, ensuring a positive experience through clear communication and proactive problem-solving.
- Maintained a professional and empathetic tone, fostering trust and building rapport with customers.
Education
High School Diploma -
Sierra High School
570 E 9th St, San Bernardino, CA 9241008-2009
Skills
- Safety Focused
- Problem Solving
- Microsoft Office Suite
- Efficient Communications
- Experienced Leader
- Customer Service
Timeline
FC Associate
Amazon
08.2020 - Current
Customer Service Volunteer
Loma Linda University Medical Center And Children's Hospital
12.2012 - 11.2013
High School Diploma -
Sierra High School
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