Kamukama Allen
Receptionist
Mississauga,ON
Summary
I'm Allen kamukama a refuge claimant looking for volunteer/work
I'm very excited in working with everyone regardless of race,sexual orientation, I'm passionate, friendly and outgoing
Hope to be considered
Thank you
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Care Provider
Uganda Red Cross
08.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Receptionist/nurse
Africa Opportunity Act(AGOA)
11.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Assisted with medical coding and billing tasks.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Graduate Certificate - Counseling And Guidance
Makerere University Uganda
Uganda 01.2006
Kabale School of Nursing And Midwifery
03.1995
Skills
- Attention to Detail
- Analytical and Critical Thinking
- Multitasking Abilities
- Self-Motivated
- Cultural Awareness
- Interpersonal Communication
- First Aid/CPR
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Planning and Coordination
- MS Office
- Active Listening
- Data Entry
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Languages
English
Professional Working
Kinyarwanda
Professional Working
Certification
- HCA - Home Care Aide
- CHHA - Certified Home Health Aide
- HHA - Home Health Aide
Timeline
Home Care Provider
Uganda Red Cross
08.2022 - Current
Receptionist/nurse
Africa Opportunity Act(AGOA)
11.2021 - Current
Graduate Certificate - Counseling And Guidance
Makerere University Uganda
Kabale School of Nursing And Midwifery