Kamryn Turner
Rancho Cucamonga
Summary
Customer-focused professional with a strong track record in enhancing guest experiences through effective multitasking and communication. Known for maintaining composure in fast-paced environments while collaborating with kitchen and bar teams to deliver exceptional service. Builds lasting relationships that drive repeat business and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Hennessys Tavern
San Juan Capistrano
01.2026 - Current
- Handled high-volume table service in fast-paced environment, showcasing strong multitasking abilities.
- Managed multiple tables simultaneously, delivering excellent customer service and maintaining attention to detail.
- Balanced multiple guest requests and orders, ensuring timely and accurate service.
- Maintained organization and efficiency during busy shifts while serving several tables at once.
- Demonstrated strong communication and multitasking skills during busy shifts.
- Collaborated with kitchen and front-of-house staff to ensure efficient service.
- Efficiently coordinated with team members to maintain smooth restaurant operations.
- Built positive relationships with customers, contributing to repeat business and guest satisfaction.
- Processed payments accurately using POS systems and handled customer transactions responsibly.
- Assisted with opening and closing duties, including cleaning and restocking supplies.
Stewardess
Saltside Charters
Newport Beach
05.2024 - 01.2026
- Managed guest services, ensuring a welcoming environment for all passengers.
- Welcome guests onboard and provide a high-end, friendly experience.
- Coordinated vessel cleanliness, ensuring safety and comfort for guests.
- Assisted with meal preparation and service, maintaining high culinary standards.
- Engaged with passengers, offering information and addressing inquiries effectively.
- Work closely with captain, crew, and deckhands
- Follow daily schedules and guest itineraries
- Kept vessel neat, clean and professional in appearance.
- Restocked and organized food, beverage and passenger items inventory.
- Serve food and beverages (including cocktails, wine, and coffee service)
- Set, clear, and reset tables for meals and events
- Anticipate guest needs and preferences
- Maintain discretion and professionalism at all times
- Assist with special events, celebrations, or themed dinners
Sales Lead
Simply Solar
Rancho Cucamonga, CA
07.2024 - 08.2025
- Increased sales revenue by developing and implementing effective sales strategies.
- Boosted customer engagement through highly-targeted social media campaigns.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Monitoring and maintaining solar power systems: responsible for monitoring and maintaining them to ensure they operate safely and efficiently. Addressing issues, and making necessary repairs.
- Improved customer engagement with consistent social media content and regular updates.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource and availability.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies
- Managed social media accounts, increasing brand visibility and strengthening online presence.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Submitted Commercial and Residential PTO request to all SoCal utilities. Over 500 accounts closed with So Cal Edison.
Office Manager
Real Estate Services Termite Control
Corona
07.2019 - 05.2024
- Responsible for working closely with customers and ensuring a strong core to keep existing customers
- Reviewed completed work to verify consistency, quality and conformance.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Trained new employees on office procedures and company policies effectively.
- Handled customer inquiries and resolved issues in a professional manner.
- Managed daily office operations and ensured efficient workflow consistency.
- Daily follow-ups with customers
- Responsible for Accounts Payable for over 500 customers
- Heavy volume customer service, answering phones, scheduling appointments and repair work
- Data entry and organized all customer files
- Reviewed files and records to obtain information, and respond to requests.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Shift Leader
Afters Ice Cream
Rancho Cucamonga
01.2017 - 05.2019
- Supervised daily operations and ensured a smooth workflow during busy shifts.
- Trained and mentored new staff on service standards and operational procedures.
- Managed inventory levels to maintain product availability and reduce waste.
- Implemented health and safety protocols to ensure a safe working environment.
- Resolved customer inquiries and complaints with effective communication skills.
- Enhanced team performance through regular feedback.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Associates Degree - Criminal Justice
Chaffey College
Rancho Cucamonga, CAGED -
Wilmer Amina Carter High School
Rialto, CASkills
- Customer Service
- Problem Resolution
- Team Leadership
- Adaptability
- Project Management
- Communication
- Time Management
- Team Collaboration
Timeline
Server
Hennessys Tavern
01.2026 - Current
Sales Lead
Simply Solar
07.2024 - 08.2025
Stewardess
Saltside Charters
05.2024 - 01.2026
Office Manager
Real Estate Services Termite Control
07.2019 - 05.2024
Shift Leader
Afters Ice Cream
01.2017 - 05.2019
Associates Degree - Criminal Justice
Chaffey College
GED -
Wilmer Amina Carter High School