Detailed person with exceptional communication and project management skills. Proven ability to operate multiple tasks effectively and efficiently in a fast-speed environment. Recognized for active methods for identifying and solving problems, focus on optimizing the process and supporting the team’s purpose.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
La Vien en Rose
11.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Human Resource Assistant (Intern)
Gao-Tek Inc
04.2024 - 05.2024
Talent Acquisition for specific job role
Review Applications Through ATS
Conduct Interview
On boarding and Orientation
Administrative Executive
Daffodil International University
11.2020 - 12.2022
Managed department budgets and generated financial reports for management review
Assisted development and implementation of new administrative procedures.
Created and maintained databases to track and record customer data
Organized meeting through different meeting platform with internal and external clients
Coordinated employee events and recognition programs to foster a positive company culture.
Collaborated with leadership team members to develop diversity and inclusion policies that promoted an inclusive workplace environment.
Collected data, input records, and protected electronic files.
Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
Administrative Assistant
Daffodil International University
11.2016 - 10.2020
Executed record filing system to improve document organization and management
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Drafted correspondence and other documents for CEO and department heads in company's voice
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
Filed paperwork, sorted, and delivered mail and maintained office organization.
Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
MBA - Human Resource Management
University Canada West
Vancouver, BC
01.2024
Bachelor of Science -
Daffodil International University
Dhaka
09-2013
Skills
File Management
Customer Relations
Business operations knowledge
Appointment Scheduling
Report Generation
Information Protection
Front Desk Management
Event Coordination
Database coordination
Customer service understanding
Meeting Scheduling
Professional and mature
Certification
Google certification for using the google products and implement them, 2017