KAMRAN RIAZ
Toronto,ON
Summary
A multilingual professional, with a Master's in Business Administration International with exceptional customer service and accountancy skills. Ability to provide solutions based on customer needs and providing the best solutions possible.
Overview
18
18
years of professional experience
Work History
Self Employed
Running My Own E-commerce Business
08.2021 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
Financial Services Representative
Canadian Imperial Bank Of Commerce
05.2018 - 06.2021
- Proactively engage with CIBC clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
- Helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
- Contribute to team results by supporting all colleagues to be successful in meeting client needs
- Cultivate and maintain relationships with partners to work as one CIBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
- Educate and assist clients with using CIBC digital capabilities.
Assitant Facility Manager
CBRE
03.2013 - 12.2017
- Assisting in year end working papers for all type of entities
- Maintenance of high safety standard as per the guide lines of company
- Providing exceptional customer service by serving clients
- Ensuring the financial record including invoices, quotations, payables, and receivables register is up to date to assist the account department
- Attending meetings on-going training on work place ethics, integrity, security and privacy of information
- Seeing for potential clients and opportunities proactively while communicating and solving customers issues
- Responding to telephone and email enquiries & providing admin support
- Providing quick resolution to the client wherever possible.
Assistant Manager & Customer Service Attendent
Transport for London
05.2009 - 08.2013
- Providing exceptional customer service
- Applying commercial skills to meet sales and cost budgets
- Recruiting, developing and retaining staff, motivating staff
- Ensuring your team deliver good customer service
- Meeting operational expectations by implementing & maintaining high standards.
Assistant Accountant
Lasani Goods Transport
01.2006 - 03.2008
- Preparing cash payment, cash receipt and journal vouchers
- Preparing journal, ledger and trial balance
- Preparing profit & loss account and balance sheet
- Recording entries in daily sales book
- Making payments to the customers by cheque
- Preparing monthly payroll sheet
- Distribution of monthly salary to the staff.
Education
Real Estate -
Humber College
Toronto, ON2024
MBA -
Anglia Ruskin University
London, England01.2010
Post Gratuate Diploma -
London College of Accountancy
London, England01.2008
Skills
- Average typing speed of 30WPM
- Basic knowledge of XERO & MYOB
- Ability to operate & learn customized ERPs
- Proficient in Microsoft Office
References
References provided upon request
Timeline
Self Employed
Running My Own E-commerce Business
08.2021 - Current
Financial Services Representative
Canadian Imperial Bank Of Commerce
05.2018 - 06.2021
Assitant Facility Manager
CBRE
03.2013 - 12.2017
Assistant Manager & Customer Service Attendent
Transport for London
05.2009 - 08.2013
Assistant Accountant
Lasani Goods Transport
01.2006 - 03.2008
Real Estate -
Humber College
MBA -
Anglia Ruskin University
Post Gratuate Diploma -
London College of Accountancy
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