KAMRAN NISAR
Unionville,35
Summary
Detail-oriented banking professional supporting credit card account servicing, customer inquiries, and issue resolution in a regulated environment. Maintains accurate records, follows authentication and privacy procedures, processes cash and card transactions, and works with internal teams to resolve concerns while balancing multiple priorities and daily operational demands.
Overview
2
2
years of professional experience
Work History
Credit Card Representative
TD Canada Trust
12.2025 - Current
- - Supported customer inquiries for credit card accounts, addressing servicing requests and resolving issues to enhance customer satisfaction.
- - Reviewed account details to deliver accurate solutions, ensuring compliance with company standards.
- - Follow authentication steps, privacy standards, and regulatory guidelines.
- - Investigated concerns and routed complex issues for escalation, maintaining up-to-date documentation for effective resolution tracking.
- - Work with internal teams while balancing multiple priorities and maintaining strong attention to detail.
Customer Service Associate
Petro-Canada
12.2024 - Current
- Assisted customers with inquiries and resolved concerns, enhancing customer satisfaction and loyalty.
- Processed cash, debit, and credit transactions, ensuring accuracy to maintain customer trust.
- Balanced cash drawers and reconciled daily transactions to uphold financial integrity.
- Ensured accuracy of transaction records and supported operational tasks.
Education
Diploma - Business Marketing
Humber College
Ontario04-2025
Skills
- Account servicing and maintenance
- Transaction processing
- Banking procedures and compliance
- Documentation management
- Data entry and verification
- Fraud detection
- Issue resolution
- Quality assurance
- Attention to detail
- Time management
- Microsoft Office Suite proficiency
- Office software proficiency
- Fraud detection
Accomplishments
- Exceeded sales targets and got recognition
Timeline
Credit Card Representative
TD Canada Trust
12.2025 - Current
Customer Service Associate
Petro-Canada
12.2024 - Current
Diploma - Business Marketing
Humber College