Accomplished Shipping Supervisor with a proven track record at Best Buy, enhancing warehouse efficiency and team productivity through expert inventory management and employee development. Skilled in forklift operation and critical thinking, significantly reduced overtime by prioritizing tasks and streamlining dock operations, ensuring safety and timely deliveries. Customer Service Representative brings top-notch oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Work History
Warehouse Forklift Operator, Warehouse Worker
Parts Avatar
6127 Shawson Dr, Mississauga, ON
02.2024 - Current
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Unloaded materials and goods at designated locations for best project availability.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Packed items into appropriate containers for shipment.
Maneuvered forklift safely in congested and confined areas using good operating techniques
Shipping Supervisor
Best Buy
Brampton, ON
09.2023 - 02.2024
Optimized storage space usage by organizing inventory according to product type and frequency of use.
Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
Reduced overtime hours by allocating resources effectively and prioritizing tasks based on urgency and importance.
Processed returns and updated accounts.
Reviewed paperwork to determine priorities and set schedules.
Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Supervised shipping team of 24 employees.
Education
Business Marketing - Marketing Management - Retail Marketing Management
Humber College
Toronto, ON
04.2025
Skills
Forklift Operation
Truck loading and unloading
Shipping and Receiving
Materials Handling
First Aid Training
Dock Operations
Palletizing
Customer Service
Critical Thinking
Problem-solving abilities
Microsoft Excel
Customer Relations
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Advance diploma course in computer applications [2022-2023]
Chief Financial Officer Leadership Program [april 2023-may 2023]
Business Fundamentals : Marketing Strategy [may 2023 - june 2023]
Timeline
Warehouse Forklift Operator, Warehouse Worker
Parts Avatar
02.2024 - Current
Shipping Supervisor
Best Buy
09.2023 - 02.2024
Business Marketing - Marketing Management - Retail Marketing Management