Accomplished Shipping Supervisor with a proven track record at Best Buy, enhancing warehouse efficiency and team productivity through expert inventory management and employee development. Skilled in forklift operation and critical thinking, significantly reduced overtime by prioritizing tasks and streamlining dock operations, ensuring safety and timely deliveries. Customer Service Representative brings top-notch oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.