Dedicated technical Data Center professional with over 15 years of experience in the construction and maintenance of mission-critical facilities. Specialized in installation, configuration and troubleshooting of power and networking equipment such as UPS, HVAC, DG, Servers, Switches and Storage. Known for attention to detail, troubleshooting skills, and collaborative teamwork. Proficient operation professional offering more than ten years of experience in helpdesk operations, network maintenance and customer support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs. Highly effective at keeping facilities running smoothly with skilled diagnostics, troubleshooting and problem-solving abilities. Organized, hardworking and proactive in correcting issues early. Excellent written and verbal communication skills.