Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kamran Afzaal

Brampton,Canada

Summary

High-performing professional with extensive experience in enhancing business operations and profitability. Proven project manager and compliance specialist adept at navigating fast-paced environments. Committed to maintaining operational accuracy and achieving optimal results.

Overview

21
21
years of professional experience

Work History

Reservation & Operations Manager

DREAMS DMC Inc.
, Canada
09.2021 - Current
  • Oversaw operational, financial, and marketing functions to ensure cohesive strategy alignment.
  • Directed coordination with hotels and suppliers to optimize service delivery.
  • Established financial and administrative controls while formulating promotional packages and itineraries.
  • Monitored daily payroll, timecards, and fuel data to maintain accurate records.
  • Updated office policies to reflect current practices and compliance requirements.
  • Managed filing system for important and confidential company documents.
  • Participated in meetings and events to identify requirements and develop communication efforts.
  • Distributed and stored correspondence including letters, emails, and packages efficiently.

Registration & Scheduling Clerk

IWK Health Centre
Halifax, Canada
08.2020 - 03.2021
  • Process appointments for Dentistry, X-ray, Ultrasound, MRI, CT Scan, Bone Density & Nuc Med
  • Update daily appointments schedule for Diagnostic Imaging
  • Organize a proper filing system for all upcoming/no shows/cancelled appointments
  • Coordinate within and outside IWK physicians/radiologists/technicians to schedule appointments
  • Maintain company calendar and set meeting reminders using outlook
  • Reminder calls to the patients for upcoming appointments and instructions on Covid-19
  • Interact with colleagues, patients, families and partners related to DI appointment
  • Process registration for patients and families within IWK Health Centre

Assistant Manager HR & Admin

LUXE Tourz Pte Ltd
, Singapore
07.2014 - 03.2020
  • Company Overview: (Marketing & Operations)
  • Reviewing performance evaluations and other reports
  • Training new employees and working with department heads to create training programs
  • Helping Managers decide on salaries to offer to new hires
  • Answering questions from employees, and recording and investigating complaints when needed
  • Using software to monitor employees, the hours they work, and the tasks they complete
  • Using surveys and other methods to keep track of employee morale
  • Developing programs to increase morale, such as bonuses or top performer rewards
  • Negotiating with unions and other labour organizations
  • Provide HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts
  • Facilitate Human Resources based training to new in role leadership.
  • Participate in HR investigations and drive full case closure within company standard.
  • Provide leadership development support to onsite Operations leaders
  • Assist and lead company’s performance recognition/management process
  • Facilitates training related programs
  • Coordinates training sessions based on site/regional needs
  • Owns tracking and providing post training debriefs to the site operations teams
  • Drives the execution of all learning related audits and supports any operational audit initiatives
  • Tracks performance and supports any identified retraining opportunities
  • Produce and analyze reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting
  • (Marketing & Operations)

Accounts Executive

Dreams Destination Pte Ltd
, Singapore
08.2012 - 07.2014
  • Company Overview: (Finance)
  • Provide financial reports and interpret financial information to managerial staff while recommending further courses of action
  • Accounts receivable and accounts payable
  • Maintain the financial health of the organization
  • Analyse costs, pricing, hotel rates, sales results and the company's actual performance
  • Conduct reviews and evaluations for cost-reduction opportunities
  • Manage the preparation of the company's budget
  • Liaise with auditors to ensure appropriate monitoring of company finances is maintained
  • Correspond with various other departments, discussing company plans and agreeing on future paths to be taken
  • (Finance)

Operations Manager

GLOREE Tours & Travels Pte Ltd
, Singapore
02.2010 - 08.2012
  • Company Overview: (Reservation & Operations)
  • Monitor daily operations and daily record
  • Arrange Travel Itinerary
  • Plan/offer city tours & optional tours for FIT, MICs & GITs
  • Control all operational matters
  • Arrange all bookings & reservations
  • Maintain inventory and daily allotments
  • Make land arrangements
  • Documentation, quotations, invoices, daily office operational activities
  • (Reservation & Operations)

Accountant

Macrosoft Pakistan (SMC-Pvt) Ltd
, Pakistan
02.2007 - 12.2009
  • Company Overview: (Accounts & Finance)
  • Implementing, monitoring and evaluating budgetary and accounting
  • Formulating budgetary and accounting policies;
  • Preparing financial statements for presentation to boards of directors and senior management;
  • Arranging financial meetings, preparing reports, audits ;
  • Preparing the purchase and sale of and taxation;
  • Examining operating costs and organisations' income and expenses;
  • Providing assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements;
  • Preparing taxation returns for individuals and organisations;
  • Maintaining accounting systems, and advising on the selection and application of computer-based accounting million systems;
  • Policy development and documentation;
  • Maintain historical administration data by designing a filling and retrieval system keeping past and current record;
  • Ensuring compliance with relevant regulations and standards
  • (Accounts & Finance)

Assistant Reservation Manager

Empire Travels Pvt Ltd
, Pakistan
01.2006 - 01.2007
  • Company Overview: (Outbound Reservation)
  • Arrange visas documents for all clients and guidance
  • Plan/offer tours for FITs
  • Coordinate with overseas agents for hotel bookings & land arrangements
  • (Outbound Reservation)

Exports/Imports Executive

Target Logistics Pvt Ltd
, Pakistan
05.2004 - 01.2006
  • Company Overview: (Export/Import)
  • Prepare the bookings, vessel/air schedules
  • Follow up with shipments and keep updated status
  • Coordinate with shipping lines, airlines and freight forwarders
  • Prepare the documents for Export/Import shipments, customs clearance
  • Prepare SRO documents & other payment terms
  • Prepare the cases for Rebate and R&D purpose
  • Prepare bank documents under L/C, CAD and DA basis etc
  • (Export/Import)

Education

MBA - Business Administration And Management

Murdoch University
Singapore
05-2014

Skills

  • Budget management
  • Financial analysis
  • Operational oversight
  • Supplier coordination
  • Promotional strategy
  • Payroll administration

References

References available upon request.

Timeline

Reservation & Operations Manager

DREAMS DMC Inc.
09.2021 - Current

Registration & Scheduling Clerk

IWK Health Centre
08.2020 - 03.2021

Assistant Manager HR & Admin

LUXE Tourz Pte Ltd
07.2014 - 03.2020

Accounts Executive

Dreams Destination Pte Ltd
08.2012 - 07.2014

Operations Manager

GLOREE Tours & Travels Pte Ltd
02.2010 - 08.2012

Accountant

Macrosoft Pakistan (SMC-Pvt) Ltd
02.2007 - 12.2009

Assistant Reservation Manager

Empire Travels Pvt Ltd
01.2006 - 01.2007

Exports/Imports Executive

Target Logistics Pvt Ltd
05.2004 - 01.2006

MBA - Business Administration And Management

Murdoch University

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