Kamna Sharma
Calgary,AB
Summary
Organized and dedicated Individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Cashier Supervisor
Tummy Full Restaurant
09.2023 - 12.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Special Education Teacher & Admin Assistant
Army Public School
05.2020 - 03.2023
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth & Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners & Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Accounting Assistant
CA Dheeraj Chately & Associates
09.2015 - 11.2018
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Education
Bachelor of Education - Special Education Teacher
Punjab University
India04.2019
MBA - Finance & HR
Lovely Professional University
India04.2016
Bachelor of Accounting - Accounting
Punjab University
India04.2014
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- Cash handling and management
- Team Leadership
- Punctual and Reliable
- Attention to Detail
- Mentoring and Coaching
- Recruiting and Hiring
- Multitasking and Prioritizing
- Critical Thinking
- Records Organization
- Computer skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Cashier Supervisor
Tummy Full Restaurant
09.2023 - 12.2023
Special Education Teacher & Admin Assistant
Army Public School
05.2020 - 03.2023
Accounting Assistant
CA Dheeraj Chately & Associates
09.2015 - 11.2018
Bachelor of Education - Special Education Teacher
Punjab University
MBA - Finance & HR
Lovely Professional University
Bachelor of Accounting - Accounting
Punjab University
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