Kamla Sarendranauth
Brampton,ON
Summary
Dedicated Retail Supervisor focused on improving team functions and driving location sales. Implements proactive strategies to capitalize on sales opportunities through creative events and new product lines. Skilled trainer and team manager with a motivational style.
Overview
12
12
years of professional experience
Work History
Retail Supervisor
Promotech Inc. Guyana
Providence, Guyana
11.2023 - 08.2024
- Accurately prepare and submit Sales reports weekly and monthly
- Maintain a fully stock and merchandise store
- Create initiative to increase sales
- Supervise and coordinate the retail team members
- Resolve customer complaints and queries
- Authorize payments via cheques, returns and discounts
- Assist in the warehouse, accounts and B2B departments.
Store Administrator/Manager (Acting)
Unicomer Guyana Inc, Lucky Dollar Vreed-en-Hoop
Guyana, Guyana
08.2016 - 03.2023
- Consistently exceeded Sales Targets by at least 10%
- Reduced customer approval processing time from 2-3 days to within 24 hrs
- Improved accuracy of the Daily Reconciliation Reporting to almost 100% consistency
- Built rapport with customers which saw a significant increase in repeat business.
Cashier/Customer Service Representative
Unicomer Guyana Inc, Lucky Dollar Vreed-en-Hoop
Guyana, Guyana
06.2012 - 08.2016
- Successfully utilized the 5-2-2-5 Sales Technique which led to a double digit increase in customer purchases
- Consistently met Sales Targets while meeting Stretch Targets at least 60% of times
- Was selected to be one of the first telecommuting employees to provide support at varying branch locations due to stellar results.
Education
Introduction To Logistics And Supply Chain - Logistics And Supply Chain Management
Nations University
Guyana01-2024
Occupational Health & Safety (OSH) -
Guyana Learning Institute
Georgetown, GuyanaSupervisory Management -
Guyana Learning Institute
Georgetown, GuyanaCertificate Course -
Computer World
Georgetown, GuyanaDiploma -
Patentia High School
West Bank, DemeraraSkills
- Inventory Management
- Excellent communication skills
- Full competence in Microsoft Office Suite
- Employee Motivation
- Store Organization
- Sales Development
Accomplishments
Recommended several promotional ideas that were adopted across the Lucky Dollar brand and Promotech Inc.
Personal Information
Title: Experienced Retail Sales Leader
References
References available upon request.
Timeline
Retail Supervisor
Promotech Inc. Guyana
11.2023 - 08.2024
Store Administrator/Manager (Acting)
Unicomer Guyana Inc, Lucky Dollar Vreed-en-Hoop
08.2016 - 03.2023
Cashier/Customer Service Representative
Unicomer Guyana Inc, Lucky Dollar Vreed-en-Hoop
06.2012 - 08.2016
Introduction To Logistics And Supply Chain - Logistics And Supply Chain Management
Nations University
Occupational Health & Safety (OSH) -
Guyana Learning Institute
Supervisory Management -
Guyana Learning Institute
Certificate Course -
Computer World
Diploma -
Patentia High School
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