Kaminiben Patel
Kingston,ON
Summary
Dynamic and customer-focused professional with extensive experience at OSL Retail Services Inc. Skilled in POS operation and cash balancing, I excel in enhancing customer engagement and ensuring a positive shopping experience. Recognized for problem-solving abilities and maintaining high standards of service, I am committed to delivering exceptional results.
Overview
10
10
years of professional experience
Work History
Electronics and Photo Centre Associate
OSL Retail Services Inc.
Kingston, ON
05.2020 - Current
- Assist customer finding the right electronic/ photo solutions and merchandize
- Conduct product demonstrations, when possible, share comparison data and create a layered sale to maximise the customer’s full experience
- Provide customers with a positive and informative shopping experience
- Set up and maintain product displays while completing timely stocking of products and ensure shelves and work areas are clean
- Maintain, service and keep operational all Kiosk machines
- Knowledge to operate photographic processing machines in photo lab
- Assist customers with placing orders in all areas of the CE/Photo lab area
Customer Service Cashier
Canadian Tire
Prince Albert, SK
03.2018 - 12.2021
- Greeted customers and responded to informational requests.
- Collected credit card and cash payments to complete transactions for customer orders.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Deals with challenging situations and conflict resolution in a professional manner.
- Operates cash register and all point of sale functions.
- Processes customer purchases efficiently, following standardized procedures.
- Balances cash and is aware of amount of cash on hand.
- Maintains merchandise around the cash area and ensures that retail basics are executed efficiently (e.g., labels, facing, clean area, etc.).
Cashier
Mcdonald's
Prince Albert, SK
01.2018 - 03.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greet customers, take orders.
- Prepare food and beverages.
- Manage mobile and delivery.
- orders Assemble orders and pack take-out and delivery orders
- Keep all surfaces clean and sanitized to ensure the safety of our customers and your fellow team members
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Cashier
walmart
Moose Jaw, SK
08.2015 - 11.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
Cashier
Burger king
Moose Jaw, SK
06.2015 - 06.2016
- Develop and ensure professional working relationships with guests and colleagues
- Greet and welcome guests warmly within 30 seconds as they enter the restaurant; ensure customers are comfortably seated as quickly as a table is available
- Improve quality of guest service by rotating station seating
- Ask guest about the quality of service received so as to maintain and improve upon it if good; may respond to and resolve guest complaints; thank guests for coming and invite them to repeat patronage
- Handle cash correctly and responsibly
- Perform cash drops frequently by following company policies on cash control; produce interim cash reports, carry out register readings, and count cash register receipts
Education
Master of Science - Information Technology
H.N.G University
Patan,india04.2013
Skills
- Punctuality and reliability
- Customer engagement
- Time management
- Order processing
- Inventory restocking
- Relationship management
- POS operation
- Payment handling
- Cash balancing
- Problem solving
- Food safety compliance
- Kitchen assistance
Education and Training
other
Timeline
Electronics and Photo Centre Associate
OSL Retail Services Inc.
05.2020 - Current
Customer Service Cashier
Canadian Tire
03.2018 - 12.2021
Cashier
Mcdonald's
01.2018 - 03.2020
Cashier
walmart
08.2015 - 11.2016
Cashier
Burger king
06.2015 - 06.2016
Master of Science - Information Technology
H.N.G University
Similar Profiles
Oguzhan DemirOguzhan Demir
Sales Associate at OSL Retail Services Inc.Sales Associate at OSL Retail Services Inc.
Jyoti JyotiJyoti Jyoti
Wireless Sales Representative at OSL Retail Services Inc.Wireless Sales Representative at OSL Retail Services Inc.
Mubeen ChaudryMubeen Chaudry
Neighborhood Marketing Representative at OSL Retail Services Inc.Neighborhood Marketing Representative at OSL Retail Services Inc.