Kamila Odorico
QC
Summary
Punctual and honest person with solid background costumer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
9
9
years of professional experience
Work History
Cashier
Winners
01.2024 - Current
- Processing customer transactions efficiently and accurately, ensuring a smooth checkout experience
- Handling cash, credit, and debit transactions with attention to detail, minimizing errors
- Providing excellent customer service by assisting customers with inquiries, resolving issues, and ensuring their satisfaction
- Maintaining a clean and organized checkout area, contributing to a positive shopping environment and Collaborating with team members to ensure seamless operations and a pleasant experience for customers.
Baby Sitter
Baby Sitting
01.2022 - 01.2024
- Hygienic care, Organization of the environment, Preparing meals, responsible for the child's daily activities, activities to help with motor coordination and reasoning.
Administrative Assistant - Internship
URBS - Urbanization of Curitiba
01.2020 - 01.2022
- Responsible for drafting official letters, creating drafts, writing meeting minutes, receiving and sending courier packages, creating departmental reports, managing inventory, digitizing documents, and managing schedules.
Administrative Assistant - Internship
MMI Clinic
01.2018 - 01.2019
- Customer service, phone reception, billing, issuing invoices, managing inventory, and customer collections.
Administrative Assistant - Young apprentice
Telefônica Vivo - Legal Department
01.2016 - 01.2018
- Responsible for receiving courier packages, document registration, document digitization, and document analysis and routing.
Education
Legal Secretary -
College supérieur de Montréal
10.2024
Bachelor's Degree in Business Administration -
UniOPET
01.2023
Business Administration, Computer Science and Microsoft Office Suite course -
ISAS - Salesian Institute of Social Assistance
01.2018
Skills
- Microsoft Suite
- Trello
- Canvas
- Leadership
- Assertive communication
- Problem-solving
- Teamwork
- Collaboration
- Organization
- Time management
- Time management skills
- Written and verbal communication
- Conflict Resolution
- Issue Resolution
- Complex Problem-Solving
Languages
English
Full Professional
French
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier
Winners
01.2024 - Current
Baby Sitter
Baby Sitting
01.2022 - 01.2024
Administrative Assistant - Internship
URBS - Urbanization of Curitiba
01.2020 - 01.2022
Administrative Assistant - Internship
MMI Clinic
01.2018 - 01.2019
Administrative Assistant - Young apprentice
Telefônica Vivo - Legal Department
01.2016 - 01.2018
Bachelor's Degree in Business Administration -
UniOPET
Business Administration, Computer Science and Microsoft Office Suite course -
ISAS - Salesian Institute of Social Assistance
Legal Secretary -
College supérieur de Montréal