KAMESHA JENNINGS

Results-driven General Manager with over four years of leadership and management experience in healthcare operations. Proven expertise in leading multi-department teams, managing budgets, and driving operational excellence. Demonstrated success in enhancing resident care, optimizing processes, and ensuring regulatory compliance. Recognized for building trust, accountability, and high-performing teams in dynamic, fast-paced environments. Flexible and solutions-oriented, with a passion for delivering exceptional customer and resident experiences.

• Successfully managed a $950,000 budget, delivering cost-effective and compliant operations.
• Increased customer satisfaction scores through targeted coaching and service improvements.
• Reduced service response times by 30% by optimizing workflows and communication channels.
• Spearheaded conflict resolution initiatives, strengthening relationships among staff and families.
• Designed and implemented employee training programs, improving engagement and retention.