Kamenga Gerard Masila
Hagerstown,MD
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through punctual and accurate deliveries, notably with GN Services INC. Excelled in teamwork and problem-solving, ensuring efficient route planning and delivery execution. Demonstrates a strong commitment to safety and customer service, contributing to improved operational efficiency.
Overview
21
21
years of professional experience
Work History
Delivery Driver
DMC
06.2020 - 11.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
GN Services INC
01.2012 - 05.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Overnight Stocker and Receiver
Walmart
05.2004 - 12.2010
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Education
Diploma - Electricity
ISTA
R D Congo10-1989
High School Diploma -
Institute Mbanza Dibundu
Democratic Republic Of Congo10-1983
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Punctual and reliable
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
Languages
French
Native or Bilingual
English
Professional Working
Affiliations
- Electronic, electricity and Computer,
Interests
- I like working with my hands and fixing things
Timeline
Delivery Driver
DMC
06.2020 - 11.2024
Delivery Driver
GN Services INC
01.2012 - 05.2019
Overnight Stocker and Receiver
Walmart
05.2004 - 12.2010
Diploma - Electricity
ISTA
High School Diploma -
Institute Mbanza Dibundu
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