Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
8
8
years of professional experience
Work History
Cannabis Educator
OnePlant
09.2023 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Responded to customer requests for products, services, and company information.
Processed customer service orders promptly to increase customer satisfaction.
Shipper/Receiver/Quality Control Inspector
Presstime
05.2023 - Current
Quality control and strong attention to detail
Coordinated storage locations and product movements.
Worked alongside logistics manager and participated in company inventory audits
Having fluent communication with the team through integrated software to maintain efficiency and transparency.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Updated computer tracking system with latest product movements.
District Manager
Nature's Canopy House
05.2021 - 01.2023
Supervised 2 locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Built positive and productive relationships with store and field leadership.
Coordinated with other district managers to actualize performance improvement strategies.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Key Holder Supervisor
Vans
08.2021 - 01.2022
Trained and mentored new employees.
Completed store opening and closing procedures.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Counted out cash drawers and balanced totals.
Processed cash, credit, debit, and check payments.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Administrative Assistant
Dan Kozina Tattoos
01.2016 - 08.2021
Booked appointments and consultations
Managed deposits and payments
Filed documents in ledger for taxes
Managed calendar for executive
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed filing system, entered data and completed other clerical tasks.
Quality Assurance/Packaging Associate
RedeCan
08.2018 - 01.2020
Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Proved successful working within tight deadlines and a fast-paced environment.
Education
High school diploma -
Saint Paul High School
Niagara Falls, ON
AEC / DEP or Skilled Trade Certificate - Protection, Security And Private Investigations
Niagara College
Welland, ON
06.2018
Skills
Shipping Coordination
Product Packaging
Business Development
Staff Recruiting
Scheduling
Report Writing
Quality Assurance
Timeline
Cannabis Educator
OnePlant
09.2023 - Current
Shipper/Receiver/Quality Control Inspector
Presstime
05.2023 - Current
Key Holder Supervisor
Vans
08.2021 - 01.2022
District Manager
Nature's Canopy House
05.2021 - 01.2023
Quality Assurance/Packaging Associate
RedeCan
08.2018 - 01.2020
Administrative Assistant
Dan Kozina Tattoos
01.2016 - 08.2021
High school diploma -
Saint Paul High School
AEC / DEP or Skilled Trade Certificate - Protection, Security And Private Investigations
Medical Cannabis Educator at TruReleaf MD - Medical Marijuana Treatment Center of FLMedical Cannabis Educator at TruReleaf MD - Medical Marijuana Treatment Center of FL