KAMELE FORREST
Calgary,Canada
Summary
Results-oriented and highly motivated professional with a diverse skill set and a strong commitment to excellence. Seeking a challenging position to utilize skills and qualifications for contributing to the success and growth of a dynamic organization. Prepared to deliver excellence, timeliness, and keen attention to detail in all tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Honey Bun Limited
10.2023 - 10.2024
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Exceeded monthly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Floor Manager
MegaMart
01.2021 - 08.2023
- Oversaw daily operations on the supermarket floor, ensuring smooth workflow and efficient use of resources
- Managed and motivated a team of 160 employees, including training, scheduling, and performance evaluations
- Monitored stock levels, coordinated with suppliers, and managed inventory to prevent shortages and overstock situations
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
Relief Branch Manager
Unicomer Group (Courts Jamaica) Ltd.
07.2018 - 10.2020
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Controlled costs to keep business operating within budget and increase profits.
Head Cashier Supervisor
Hardware and Lumber - Rapid True Value
01.2017 - 06.2018
- Lead and managed a team of employees, including training, scheduling, and performance evaluations
- Efficiently managed cash register operations, including processing sales, handling returns, and managing transactions accurately
- Conducted end-of-day cash reconciliations and ensured accurate financial reporting
Mortgage Collections Specialist
Green Tree Servicing Call Centre
09.2012 - 12.2016
Customer Support | Collections Specialist
Chase Cards Service Call Centre
11.2008 - 08.2012
Lease Renewal Specialist
Middletown Nissan
09.2005 - 11.2008
Education
Bachelor's Degree - Business Administration, Accounting and Financial Management
University of The Commonwealth Caribbean
11-2027
Forklift Training
Durham Trucking & Forklifting
Pickering, ON10-2024
Ocho Rios High School - Evening Division
Ocho Rios, Jamaica07.2021
Certificate of Excellence - Customer Service Skills
St. Monica's College
12.2012
NVQJ Business Administration Level 1 - 2 Certificates -
Beechamville Vocational Training Center
02.2003
Skills
- Effective Communication
- Problem Solving
- Interpersonal Skills
- Analytical Skills
- Time Management
- Attention to Detail
- Flexibility
- Team Leadership
- Customer Service
- Administrative Support
- Marketing
Languages
English
Full Professional
Certification
Forklift Certification
Timeline
Regional Sales Manager
Honey Bun Limited
10.2023 - 10.2024
Floor Manager
MegaMart
01.2021 - 08.2023
Relief Branch Manager
Unicomer Group (Courts Jamaica) Ltd.
07.2018 - 10.2020
Head Cashier Supervisor
Hardware and Lumber - Rapid True Value
01.2017 - 06.2018
Mortgage Collections Specialist
Green Tree Servicing Call Centre
09.2012 - 12.2016
Customer Support | Collections Specialist
Chase Cards Service Call Centre
11.2008 - 08.2012
Lease Renewal Specialist
Middletown Nissan
09.2005 - 11.2008
Certificate of Excellence - Customer Service Skills
St. Monica's College
Forklift Certification
Bachelor's Degree - Business Administration, Accounting and Financial Management
University of The Commonwealth Caribbean
Forklift Training
Durham Trucking & Forklifting
Ocho Rios High School - Evening Division
NVQJ Business Administration Level 1 - 2 Certificates -
Beechamville Vocational Training Center
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