Kamel Shokar
Belcarra,BC
Overview
23
23
years of professional experience
Work History
Co-Founder
Microfiber Corp.
Vancouver, British Columbia
09.2014 - 07.2025
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Developed and implemented standard operating procedures for daily operations.
- Coordinated cross-functional teams to support project execution and alignment.
Office Manager
Kang & Associates
Surrey, British Columbia
09.2009 - 04.2011
- Coordinated office activities and maintained efficient workflow across departments.
- Managed scheduling and logistics for client meetings and office events.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Oversaw document management, ensuring compliance with company policies.
- Developed training materials and conducted onboarding sessions for new employees.
- Monitored budget expenditures to maintain financial health of office operations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Data & Technical Support
Telus Mobility
Vancouver, British Columbia
09.2007 - 03.2011
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Office Administrator
Orion Health Occupational and Rehabilitation Centre
Burnaby, British Columbia
09.2005 - 05.2007
- Scheduled appointments and maintained calendars for multiple staff members.
- Assisted in preparing reports and presentations for team meetings.
- Responded to inquiries via phone and email, providing necessary information.
- Organized office files, ensuring documents were easily accessible and up-to-date.
- Supported onboarding processes by preparing new hire documentation and materials.
- Collaborated with team members to streamline administrative procedures and workflows.
Office Administrator
Westbridge Capital Corp
Vancouver, British Columbia
09.2003 - 08.2006
- Managed daily office operations and maintained organized administrative systems.
- Coordinated schedules and meetings for senior management and team members.
- Processed correspondence, reports, and documents with attention to detail.
- Assisted in maintaining financial records using accounting software tools.
- Handled vendor communications and ensured timely supply deliveries.
- Developed and updated office policies to improve workflow efficiency.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Receptionist
Golds Gym
Surrey, British Columbia
09.2002 - 08.2003
- Greeted visitors and directed them to appropriate departments promptly.
- Managed multi-line phone system, routing calls efficiently to staff members.
- Scheduled appointments and maintained calendar for executive office accurately.
- Collaborated with team members to streamline front desk operations consistently.
- Responded to inquiries, providing information about services and company policies clearly.
Education
Certificate - Personal Training And Nutrition
NASM
USA05-2025
Post-Baccalaureate Diploma - Emergency & Disaster Management
Justice Institute of British Columbia
New Westminster09-2022
Bachelor of Arts - Political Science, Double Minor
Simon Fraser University
Burnaby, BC06-2010
Skills
- Emergency response
- Risk assessment
- Project management
- Team collaboration
- Data analysis
- Customer service
- Policy development
- Workflow optimization
- Staff management
- Task delegation
- Team building
- Verbal and written communication
- Networking strategies
- Negotiation techniques
- Business development
Affiliations
- Yoga, Hiking, Reading
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Co-Founder
Microfiber Corp.
09.2014 - 07.2025
Office Manager
Kang & Associates
09.2009 - 04.2011
Data & Technical Support
Telus Mobility
09.2007 - 03.2011
Office Administrator
Orion Health Occupational and Rehabilitation Centre
09.2005 - 05.2007
Office Administrator
Westbridge Capital Corp
09.2003 - 08.2006
Receptionist
Golds Gym
09.2002 - 08.2003
Certificate - Personal Training And Nutrition
NASM
Post-Baccalaureate Diploma - Emergency & Disaster Management
Justice Institute of British Columbia
Bachelor of Arts - Political Science, Double Minor
Simon Fraser University