

More than Eighteen years of Total experience in Optical Industry especially in the field of Sales, Manufacturing & Fitting, Optometry and Management and to achieve Sales Planning, Marketing, Leading & Administration
Manage store activities such as stocks inventories (model and brand wise), monthly reports and summarize sales.
Meeting and exceeding set performance and revenue targets
Working closely with the team as an ‘on-the-floor’ roaming coach, helping grow and develop
Handles customer needs, inquiries and complaints.
Responsible for overall merchandising look of the branch such as arranging display materials and promotional items.
Coordinate with the management to maintain smooth functioning of the branch.
Responsible for training employees on what is new and update their information
Supervise branch activities such as cleanliness and orderliness as well staff’s needs
Distribution of tasks on the staff and develop a strategy to achieve objective
Help the customer to choose glasses and optical solutions according to his needs
Deliver a sincere feeling of caring to prospect customers and converting leads into loyal customers
Cross selling and up selling other products, based on the customer and deal situation, Follow up on orders and ensure timely delivery to customers,
Check quality of delivered goods and validating the specifications as per the customer expectations
Request appropriate medical lenses according to the type of frame and medical prescription, and cut and feting all kinds of glasses, whether they are full frame or without frame, also review the medical glasses and ensure their approval of the required quality
A born leader who loves people
The ability to consistently execute and get things done
A highly driven and self-motivated professional who quickly builds rapport
The enthusiasm and personal energy to embrace change
Excellent problem-solving skills and be able to think laterally
Organized and able to create a steady flow work environment on a daily basis
Able to work independently without supervision and also work efficiently within a team environment
Excellent knowledge of optical devices and their applications
Excellent understanding of and a proven ability to provide excellent customer service
The ability to promote and sell optical products
Thorough grasp of medical terminology; great ability to analyze and interpret prescriptions
Exceptional interpersonal skills
Exceptional ability to multi-task within a busy environment, working with patients and clinicians simultaneously
Mini MBA from Warnborough college UK 2014
Training for Sales Skills
Training for Customer Management and Communications, all conducted by Johnsons and Johnson Middle East Selling Skills
Marketing of Products
Regular training from: Seiko – Essilor –Luxottica – Maybach - Cartier
Leadership through Quality, all conducted by Magrabi Optical, Egypt