Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Training & Developments
Accomplishments
Timeline
Generic
KAMANA SUBBA

KAMANA SUBBA

Dubai,U.A.E

Summary

Accomplished store manager with in-depth experience, consistently rising through the ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Customer-oriented store manager offering over six years of experience in retail operations, sales, and service team leadership, and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

11
11
years of professional experience

Work History

Store Manager

GMG ( Geant supermarket)
Dubai
07.2024 - Current
  • Managed daily supermarket operations, ensuring efficiency across all departments.
  • Led diverse teams, collaborating with Assistant Managers and Administrators to exceed performance goals.
  • Conducted quarterly stock counts, implementing strategies to reduce shrinkage and maintain inventory accuracy.
  • Designed and delivered training programs focused on skill development and operational efficiency.
  • Directed food safety initiatives as HACCP Team Leader, ensuring compliance with safety regulations.
  • Maintained premium presentation standards to enhance customer shopping experiences in line with brand expectations.
  • Analyzed sales data to identify growth opportunities, implementing strategies that boosted sales.
  • Utilized advanced scheduling tools to optimize staffing levels, reducing labor costs while maintaining efficiency.

Retail Assistant Manager

Spinneys Dubai LLC
01.2019 - 01.2024
  • Comply with company rules, regulations, DM, Legal authorities.
  • Good understanding of customer demographic.
  • Listing & De-listing of product based on business requirement.
  • Achieve company budget by closely monitoring, tracking, and controlling expenses.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Met business targets regularly through employee engagement and forward-thinking planning.
  • Coach Motivate staff with Rewards & opportunities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Administrative Supervisor

Spinneys Dubai LLC
01.2017 - 01.2019
  • Managed office supplies, vendors, organization.
  • Answered and quickly redirected the incoming phone calls.
  • Greet numerous visitors, including VIPs, vendors, and interview candidates.
  • Helped distribute employee notices and post around the office.
  • Served as corporate liaison between the Finance, IT and Marketing departments.
  • Keeping record of Weekly time sheets & Absenteeism of employees.
  • Supervising of cash office, Receiving & Admin function.
  • Quarterly Physical inventory planned & execution.
  • Preparing Daily sales, Wastage, Shrinkage Report.
  • Planning & conducting internal staff training.
  • Reviewing store legal documents.

Cashier

Spinneys Dubai LLC
06.2014 - 05.2016
  • Communicated clear expectations and goals to each team member.
  • Cultivated a customer - focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Operated a cash register for cash, cheque, and credit card transactions with 100% accuracy.
  • Cleaned and organized the shop including the checkout.

Education

Bachelor of Business Studies -

Nepal Commerce
01.2013

Skills

  • Sales expertise
  • Staff management
  • Stock control
  • Operations management
  • Critical thinking
  • Customer relations
  • Valid driving license

Languages

  • English
  • Hindi
  • Nepali

Personal Information

  • Visa Expiry: 08/08/26
  • Visa status: Employment
  • Passport Number: BA0253706
  • Passport Expiry Date: 08/21/33
  • Nationality: Nepali

Training & Developments

  • HACCP Food Safety Training
  • Flex Store Manager Development Program
  • Dubai Municipality World Food Safety Conference
  • LEAP Leadership Program (Specially designed for store managers)
  • Fire Fighting and First Aid Training
  • PIC Training (Highfield DAC) with Merit
  • Internal Food Safety Levels 1-3

Accomplishments

  • Employee of the Month
  • Employee of the Year
  • Budget achievement award

Timeline

Store Manager

GMG ( Geant supermarket)
07.2024 - Current

Retail Assistant Manager

Spinneys Dubai LLC
01.2019 - 01.2024

Administrative Supervisor

Spinneys Dubai LLC
01.2017 - 01.2019

Cashier

Spinneys Dubai LLC
06.2014 - 05.2016

Bachelor of Business Studies -

Nepal Commerce

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KAMANA SUBBA