Kamalpreet Kaur Sandhu
Summary
Seeking a challenging position with growth opportunities within your company. Known for punctuality, hard work, and self-motivation. A critical thinker who swiftly addresses support issues and consistently exceeds performance standards. Possesses strong interpersonal skills, excellent time management, and prioritization abilities. Maintains composure in stressful situations. Provides excellent customer service through empathetic communication and a respectful attitude. Organized and dependable candidate who successfully manages multiple priorities with a positive attitude. Willing to take on additional responsibilities to help the team achieve its goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Assistant
Avon Bath and Lighting
07.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Maintain invoices and send them to customers.
- Skilled at working independently and collaboratively in team environment.
- Utilized office management software to record and track customer information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Team Member
Big Star Sandwich Co.
10.2021 - 03.2024
- Enhance communication skills while dealing with customers
- Provide direct customer service and assist them with menu selection
- Gather feedback from customers
- Make sandwiches and food according to customer preferences
- Team work and achieve task within time limits
- Delegate task to team members to accomplish positive outcomes.
- Trained new team members by relaying information on company procedures and safety requirements
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Operated register to process payments and collect cash payment for order totals
Personal Support Worker
Independent Living Center of Waterloo Region
08.2019 - 12.2019
- Assist in daily living activities, such as: bathing, feeding and personal care
- Meal preparation
- Position the clients and transfers and lifting with harness to wheelchair and vice versa
- Report any changes to supervisor
- Provide colostomy care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Built strong relationships with clients to deliver emotional support and companionship
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
- Assisted clients with daily living needs to maintain self-esteem and general wellness
Tutor
Bhai Ghanaiya Ekta College of Nursing
06.2015 - 04.2019
- Monitored improvements for students through tracking spreadsheet
- Strong computer skills, including Microsoft Office Suite
- Volunteered time after school and on weekends to assist with educational advancement.
Staff Nurse
Cardiac Recovery Department
10.2013 - 01.2015
- To handle patients of all ages
- Provided support to team members and helped to increase business revenue
- Handing and taking over of assigned patients, drugs and inventory
- Perform certain procedures, catheterization, IV line initiation and Nasogastric tube feeding
- Observe cardiac patients after surgery and report changes to status
- Mark chest tube drainage and assess color, amount and chart
- Administer medication, infusion pumps and follow company's guidelines.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Education
Post graduation in Healthcare -
Conestoga College
08.2020
B.Sc. in Nursing -
Babe Ke College of Nursing
09.2013
Skills
- Office Administration
- Customer service
- Positive attitude
- Documentation and reporting
- Time management
- Invoice processing
- Office supply management
- Administrative support
Certification
- Registered Nurse license, 05/01/24, Present
- BLS Certification, 06/01/24, 06/01/25
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Office Assistant
Avon Bath and Lighting
07.2024 - Current
Team Member
Big Star Sandwich Co.
10.2021 - 03.2024
Personal Support Worker
Independent Living Center of Waterloo Region
08.2019 - 12.2019
Tutor
Bhai Ghanaiya Ekta College of Nursing
06.2015 - 04.2019
Staff Nurse
Cardiac Recovery Department
10.2013 - 01.2015
B.Sc. in Nursing -
Babe Ke College of Nursing
- Registered Nurse license, 05/01/24, Present
- BLS Certification, 06/01/24, 06/01/25
Post graduation in Healthcare -
Conestoga College
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