Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CHW
Fraser Health
Abbotsford, Canada
05.2024 - Current
Following the care plans and maintaining accurate client records utilizing the appropriate documentation
Maintaining effective relationships with clients promoting physical and emotional independence
Having clear understanding of the accountability and expectations that are associated with transferable skills/ delegated tasks
Promote and seek to improve client safety as part of everyday work, and seeks support from the Nurse and supervisor for responding to medical and ethical dilemmas
Crew Member
Wendy's
Abbotsford, Canada
09.2017 - Current
Increasing customer satisfaction through friendly and professional communications and received the title of 'Employee of the Month' few times
Delivering exceptional customer service by acting with customer comes first attitude and connecting with the customer
Accurately processing customer transactions and maintaining cash drawer for restaurant serving 500+ customers per day
Collaborating with kitchen staff to ensure timely and accurate order preparation resulting in a decrease in wait time
Maintaining a clean and organized work area including wiping down counters and cleaning equipment to ensure a safe and sanitary environment for customers
Overnight General Clerk
Save On Foods
Abbotsford, Canada
01.2022 - 01.2024
Stocking shelves and maintaining inventory levels in a variety of departments including grocery, dairy, frozen foods, and produce
Assisting with ordering and receiving of products including unloading deliveries and verifying that all products matched the invoice
Operating cash registers and processing customer transactions accurately and efficiently handling cash and cards
Following safety guidelines and procedures to ensure a safe work environment for self and others including proper use of equipment, handling of chemicals and cleaning supplies, and awareness of potential hazards
Demonstrating excellent communication skills and working collaboratively with other team members and departments to ensure a high level of customer service and store efficiency
Package Handler
Intelcom Courier Canada INC
Langley, Canada
01.2020 - 01.2022
Sorted and scanned packages to ensure accurate tracking and delivery to their intended destinations
Collaborated with team members and supervisors to maintain a fast-paced and efficient work environment ensuring all packages were processed on time
Communicated effectively with drivers, dispatchers, and other team members to ensure all packages were accounted on time
Demonstrated a strong work ethic and attention to detail resulting in a low rate of package errors and customer complaints
Education
High School Diploma -
Pacific Link College
Surrey, BC
03.2020
Some College (No Degree) - Health Care Aide
Western Community College
Abbotsford, BC
Skills
Quick Decision-making
Detail oriented
Solution-oriented
Organizational skills
Multitasking
Time Management
Teamwork
Strong Communication skills
Adaptability
Leadership skills
Calm under pressure
Active Listening
Friendly, Positive Attitude
Customer Service
Certification
Security Worker Licence
Medication Management
Health care assistant
Managing Food Safety
Violence Prevention
WHMIS Certificate
Level A CPR/AED
SPECO
Accomplishments
Increasing customer satisfaction through friendly and professional communications and received the title of 'Employee of the Month' few times