Customer-focused customer representative with four years of experience in providing excellent service and efficiently resolving inquiries. Demonstrates strong problem-solving skills, active listening abilities, and proficiency in utilizing CRM tools to ensure customer satisfaction. Excels in managing high volumes of calls, addressing issues promptly, and delivering effective solutions that enhance the overall customer experience. Recognized for professionalism, meticulous attention to detail, and a genuine commitment to assisting customers with a positive and friendly approach.