Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Hi, I’m
KAMALPREET KAUR
Summary
Overview
3
years of professional experience
1
Certification
Work History
Tim Horton's- Halifax
Cashier
06.2023 - Current
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Easy Day-India
Customer Service
08.2021 - 03.2022
Job overview
- Maintained ambitious standards of customer service during high-volume work shifts and fast-paced operations
- Conferred with other supervisors to coordinate operations and activities within or between departments
- Utilized coaching and leadership principles to enhance internal and external team dynamics
- Developed a deep understanding of customer service principles and customer service best practices.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Directed cleaning, restocking, and customer service activities.
- Resolved issues and maintained customer service standards.
- Utilized customer feedback to improve customer service.
- Increased customer service ratings through personable service.
- Supported office business development and customer service.
Education
Punjabi UniversityNova Scotia. Sydeny
Master of Arts from English Literature And Creative Writing
01.2025
University Overview
Punjabi UniversityIndia
Master of Arts from English Literature And Creative Writing
University Overview
Skills
- Salesmanship
- Communication Skills
- Negotiation Skills
- Customer Relationship Management (CRM)
- Time Management
- Problem Solving
- Teamwork
- Networking Skills
- Presentation Skills
- Data Analysis
- Closing Skills
- Multitasking
- Patience and Empathy
- Work Ethic and Integrity
- Customer Assistance
- Customer Service
Key Qualifications
Key Qualifications
- Perfect Command of the English Language: Proficient in both written and verbal communication, ensuring clear and effective interactions with customers and team members.
- Excellent Communication Skills: Demonstrated ability to convey complex information in a simple and understandable manner, fostering positive customer relationships.
- Motivated and Passionate: A committed professional driven by a passion for surpassing goals and delivering exceptional service. Proven track record of achieving and exceeding performance metrics.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Certification
- Certified- CPR,AED and First Aid.
- Food Safety.
Additional Information
Additional Information
Availability- Full-Time
Timeline
Cashier
Tim Horton's- Halifax
06.2023 - Current
Customer Service
Easy Day-India
08.2021 - 03.2022
Punjabi University
Master of Arts from English Literature And Creative Writing
Punjabi University
Master of Arts from English Literature And Creative Writing
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