Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kamaljit Kaur

Kamloops

Summary

Dynamic Personal Lines Insurance Agent with a proven track record at Hub International Insurance Brokers, excelling in client service and policy analysis. Adept at enhancing customer retention through effective communication and relationship building, while consistently achieving high satisfaction rates. Skilled in navigating insurance regulations and delivering tailored solutions to meet client needs.

Overview

6
6
years of professional experience

Work History

Personal Lines Insurance Agent

Hub International Insurance Brokers
02.2023 - 05.2024
  • Assisted clients in understanding personal insurance policies and coverage options.
  • Processed policy applications and renewals accurately and efficiently.
  • Responded to client inquiries about claims, coverage, and policy terms.
  • Conducted research on various insurance products to provide informed recommendations.

Supervisor

Tim Hortons
02.2018 - 08.2021
  • Supervised daily operations, ensuring compliance with safety standards and operational protocols.
  • Trained new team members on equipment usage and best practices for efficiency.
  • Monitored workflow to identify areas of improvement and implemented corrective actions.
  • Coordinated scheduling to optimize staffing levels during peak operational periods.

Education

Post Baccalaureate Diploma in Human Resources Mana

Thompson Rivers University
Kamloops
12.2019

Master of Science - Physics

Panjab University Chandigarh
Panjab India
06.2014

Skills

  • Client service
  • Mentorship
  • Mentoring
  • Policy analysis
  • Negotiation
  • Performance tracking
  • Salesmanship
  • Insurance regulations
  • Market trend expertise
  • Solicitation
  • Customer service
  • Insurance sales
  • Appointment management
  • Product knowledge
  • Customer retention
  • Team training and development
  • Customer needs assessment
  • Risk management
  • Email marketing
  • Account management
  • New business development
  • Client retention
  • Case study presentations
  • Exposure determination
  • Insurance sales strategy
  • Private insurance
  • New policy quotations
  • Policy adjustment
  • Policy management expertise
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Quotes and sales
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Customer follow-up
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Customer engagement
  • Client needs analysis
  • Relationship building
  • Data entry
  • Self motivation
  • Interpersonal skills
  • Client relations
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Policy changes
  • Customer complaint resolution
  • Auto insurance
  • Customer account review
  • Strategic planning
  • Policy renewals

Languages

English
Professional Working

Timeline

Personal Lines Insurance Agent

Hub International Insurance Brokers
02.2023 - 05.2024

Supervisor

Tim Hortons
02.2018 - 08.2021

Post Baccalaureate Diploma in Human Resources Mana

Thompson Rivers University

Master of Science - Physics

Panjab University Chandigarh
Kamaljit Kaur