Bableen Kaur
Brampton,Canada
Summary
Performance-oriented individual & accounting student with 4 year’s of customer service experience at various organizations. Able to multitask, quick learner with a positive attitude, and a highly competent customer service representative. Adept at managing teams, exceptional customer service, and credit assessment skills. Known for Building lasting relationships, and managing cross-selling financial products.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Union Bank of India
Jammu, Jammu and Kashmir
01.2022 - 06.2023
- Executed customer transactions, including deposits, withdrawals,
- money orders, and account opening tasks often exceeding 250 transactions per day.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Organized, stocked, and maintained the teller window area.
- Coordinated daily cash reconciliation at a high-volume location.
- Maintained balancing record with a 100% rate of accuracy.
- Handled various accounting transactions.
Accounts Clerk
Ranjeet Advertising Jammu
12.2019 - 12.2021
- Reported financial data and updated financial records in ledgers and journals.
- Set up and updated Excel spreadsheets to track financial data.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.
- Evaluated employee expense reports and verified accuracy.
- Processed orders and managed customer accounts efficiently.
- Assisted management with finalization of annual expense plans.
Education
MBA - Finance
ETERNAL UNIVERSITY
Baru Sahib06.2019
B.Sc - Medical
Jammu University
Jammu06.2017
Skills
- Risk & Compliance Management
- Banking Solutions Development
- Excellent Sales skills/ Cross-selling
- Financial Analysis
- Strategic Project Leadership
- Stakeholder Relationship Management
- KYC/ AML skills
- Microsoft Excel, Word, Outlook
- Multi-tasking and Time management
- skills
- Digital Literacy/ Tech Savvy
- Problem-solving and Critical-thinking
Certification
- Attended fifteen days e-Learning EDP conducted by the Institute (NIESBUD) at the university level.
- Attended a workshop on Intellectual Property Rights: Issues and Challenges (IPRIC- 2019).
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Union Bank of India
01.2022 - 06.2023
Accounts Clerk
Ranjeet Advertising Jammu
12.2019 - 12.2021
MBA - Finance
ETERNAL UNIVERSITY
B.Sc - Medical
Jammu University
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