Kamaljeet Kaur
Etobicoke,ON
Summary
Accomplished Business Analyst with a proven track record at Canadian Tire in enhancing productivity and operational excellence through data analysis and team collaboration. Expert in business process improvement and workflow analysis, significantly improving project delivery timelines and decision-making processes. Skilled in Microsoft Office Suite and CRM systems, driving continuous innovation and process optimizations.
Overview
5
5
years of professional experience
Work History
Business Analyst
ARC Business Solutions
12.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
Business Analyst
TruShield Insurance
02.2022 - 08.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
- Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
Business Analyst
Canadian Tire
01.2020 - 11.2021
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
Education
Bachelor of Science -
Lambton College
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- User acceptance testing
- Business process improvement
- Workflow Analysis
- Business process mapping
- Database management
- Test case scenarios
- CRM systems
Timeline
Business Analyst
ARC Business Solutions
12.2023 - Current
Business Analyst
TruShield Insurance
02.2022 - 08.2023
Business Analyst
Canadian Tire
01.2020 - 11.2021
Bachelor of Science -
Lambton College
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