Kamaljeet Kaur
Kelowna,BC
Summary
Objectives To obtain a position that will enable me to use my strong organizational skills, award-winning educational background, and ability to work well with people.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
6
6
years of professional experience
Work History
Residential Support Worker
Exemplar Care
10.2023 - Current
- Implemented behavior modification plans consistently to support positive behavioral changes in residents over time.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Monitored client medications and adherence to individual treatment plans.
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Communicated effectively with families regarding resident progress and concerns while maintaining confidentiality guidelines.
- Provided transportation assistance for residents attending appointments or community outings as needed.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
- Helped build important life skills such as cooking and cleaning.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Community Support Worker
Personal Lifestyle Support
05.2023 - 05.2024
- Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
- Promoted mental health awareness within the community through educational workshops and presentations at local events.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
Support Service Worker
Pathways abilities society
06.2021 - 04.2023
- Assisted with client personal care needs to foster independence and well-being.
- Provided support to help establish sustainable daily habits for personal care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in development of social skills to become integrated in community.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Transported clients to doctor's appointments and errands.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Used approved crisis intervention techniques in emergency situations.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Helped residents participate in activities with basic and advanced mobility support.
- Documented individual progress toward meeting treatment goals.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Production Team Member
Breathe medical manufacturing
05.2021 - 03.2022
- Breathe Medical Manufacturing
- Packing masks surgical, non-surgical, N95 and children masks for customers
- Perform all quality checks to ensure that product is within specifications
- Clean and sanitize work area, all equipment and production room upon completion of production
- Provide all items for later use to save staff time during busy hours
- Ability to work within a team environment
- Helping in moving piles and boxes.
- Kept operations area neat and orderly to minimize obstacles.
Housekeeping Assistant
Lake Okanagan Resort
05.2019 - 11.2020
- Restocked room supplies such as facial tissues for personal touch with every job
- Removed bed sheets and towels from root
- And treated linens prior to washing to restore all linens to pristine condition
- Examined rooms, halls, and lobbies to determine need for repairs and replacement of furniture or equipment
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
Cashier
Tim Hortons
09.2018 - 06.2019
- Restocked, arranged, and organized merchandise in front lanes to drive product sales
- Counted cash in register drawer at beginning and end of shift
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Educated customers on promotions to enhance sales
- Prepared and submitted end-of-shift reports using software
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
Education
Associate of Arts - General Studies
Okanagan College
Kelowna, BCSkills
- Reliable cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business Trained in all areas and flexible with changing business needs Friendly and enthusiastic Retail Sales Associate Extraordinarily successful at upselling and promoting new products
- Patient Assessments
- Client Support
- Able to Lift 88 Pounds
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Residential Support Worker
Exemplar Care
10.2023 - Current
Community Support Worker
Personal Lifestyle Support
05.2023 - 05.2024
Support Service Worker
Pathways abilities society
06.2021 - 04.2023
Production Team Member
Breathe medical manufacturing
05.2021 - 03.2022
Housekeeping Assistant
Lake Okanagan Resort
05.2019 - 11.2020
Cashier
Tim Hortons
09.2018 - 06.2019
Associate of Arts - General Studies
Okanagan College
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