Kamaljeet Kaur

• Supervising and planning all pickups and deliveries of drivers.
• Working with dispatch to identify the best ways to improve the processes.
• Train employees to follow the safety procedures of the company.
• Generated weekly reports to review the key performance indicator and expenses.
• Responsible for safety and custom department to ensure the drivers are driving in safe manner as well as meeting the border requirements.
• Conducting interviews for hiring new drivers.

Established work schedules, procedures and coordinates activities of drivers.

Arranged for maintenance in case of truck breakdown.

Assigned drivers and trucks, draw up routes, direct the pickup and delivery activities of drivers, receive customer's requests for pickups and deliveries.

Co-originated the movement of trucks.

Calculated miles and quoted appropriate price for loads.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Coordinated office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary

• Monitored flow of product into the processing machines.
• Ensured the prepared packages to their designated locations.
• Recognized and disposed defective products.
• Packaged and labeled the items for shipment as well as storage.
• Scanned items with RF scanners.

• Handled customer inquiries about products and suggestions professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Tracked the orders for customers.
• Prepared damage and lost reports of parcels.

• Managed the shift by supervising, coordinating and scheduling the activities of the shift staff.
• Supervised food preparation to ensure that food safety and operations standards were maintained.
• Prepared daily sales report by using POS software.
• Performed paperwork duties and assists with product orders and inventory as required.
• Solved the cash register issues.
• Submitted payroll information for the assigned shift staff.

• Greeted guests pleasantly and answered menu questions.
• Operated register to process payments and collect cash payment for order totals.
• Used cash registers and calculators to prepare bills, accept payments and make change.
• Prepared guest orders with accuracy and efficiency.
• Answered incoming calls and ensured good customer service.
• Prepared orders in Kitchen with accuracy.