KAMALIA ZIA DINNADGE
SYDNEY ,BC
Summary
Dynamic and hardworking, constantly striving for success, both professionally and personally. Managing demands in fast-paced environments effectively and effortlessly. Diligent attention to detail. Eager to learn new skills and tackle challenging tasks independently or in a team environment, proven ability to enhance guest experiences, and foster team collaboration through effective communication and strategic problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CORPORATE SUITE HOST
GEMA GROUP
01.2023 - Current
- Delivered comprehensive menu and beverage information.
- Coordinated with kitchen and cellar staff to ensure timely food and beverage service.
- Anticipated customer needs, resolving complaints swiftly and professionally.
CONFERANCE ASSITATANT
MASH + PADLOCK
01.2023 - Current
- Collaborated with cross-functional teams to achieve operational goals in ticketing, seating, and backstage management.
- Utilized strong interpersonal skills to engage customers and foster meaningful conversations.
TEAM BUILDING FACILITATOR
BE CHALLENGED + HIDDEN DOOR
01.2023 - Current
- Coordinated logistics for events, ensuring seamless execution and participant satisfaction.
- Facilitated workshops to strengthen team collaboration and improve communication skills.
- Promoted trust and respect among participants by encouraging a collaborative problem-solving atmosphere.
Mascot Performer
LIVEWORKS
01.2023 - Current
- Increased brand visibility and strengthened community connections through promotional events participation.
- Demonstrated strong improvisational skills while engaging with guests during events.
- Managed crowd control effectively to ensure a safe environment for all attendees.
Brand Ambassador
MAVERICK
01.2023 - Current
- Executed product demonstrations and brand storytelling to engage customers effectively.
- Collected customer feedback to shape future marketing strategies.
- Traveled frequently for multiple days or overnight trips to support promotional events.
BOTTLE SERVICE HOST
MERIVALE + SEADECK
12.2022 - 01.2025
- Ensured accurate tracking of reservations through hospitality software management.
- Trained new staff on service protocols and effective guest interactions.
- Upsold additional items while fostering positive guest relations.
- Executed opening and closing tasks, including restocking supplies and resetting tables.
Education
High School Diploma -
MOUNT DOUGLAS SECONDARY SCHOOL
VICTORIA, BC, CANADA06-2005
Skills
- 22 years of providing exceptional customer service
- Confident in public speaking and excellent time management
- Thrive in high-pressure environments, excellent at multitasking
- Critical, quick, confident thinker, ability to adapt, and adjust instantaneously
Affiliations
- Reformer Pilates
- Marathon Training
Languages
English
Native/ Bilingual
Certification
- RSA
- WWC
- POLICE CHECK
- FOOD SAFETY
POLICE CHECK
Timeline
CORPORATE SUITE HOST
GEMA GROUP
01.2023 - Current
CONFERANCE ASSITATANT
MASH + PADLOCK
01.2023 - Current
TEAM BUILDING FACILITATOR
BE CHALLENGED + HIDDEN DOOR
01.2023 - Current
Mascot Performer
LIVEWORKS
01.2023 - Current
Brand Ambassador
MAVERICK
01.2023 - Current
BOTTLE SERVICE HOST
MERIVALE + SEADECK
12.2022 - 01.2025
High School Diploma -
MOUNT DOUGLAS SECONDARY SCHOOL
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