KAMALESH RAJENDRAN
Brampton,ON
Summary
Focused manufacturing professional skillful positioning, fastening and assembling parts and products in fast-paced environments. Excellent communication, teamwork and problem-solving skills. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Assembler
G&W Electric Company
02.2023 - Current
- Updated logs and completed production reports.
- Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
- Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
- Organized workspace for maximum efficiency while maintaining a clean work area in accordance with company guidelines.
- Troubleshot issues during assembly process, identifying root causes and implementing corrective actions.
- Followed safety protocols to maintain safe working environment.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
Product Tester
G&W Electric Company
02.2023 - Current
- Enhanced product quality by thoroughly testing and identifying potential issues before release.
- Reduced time spent on troubleshooting by maintaining detailed records of all tests conducted and their results.
- Followed standard operating procedures for inspections and tests.
- Operated and maintained testing equipment.
Production Supervisor
Nanopix Integrated Software Solutions
04.2016 - 05.2022
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed 18 production associates, overseeing productive production processes and meeting all deadlines.
- Evaluated existing production processes and identified areas for improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Achieved on-time shipments goal by empowering employees to continued success.
Customer Service Lead
Nanopix Integrated Software Solutions
10.2011 - 03.2016
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Established strong relationships with clients, leading to repeat business and positive feedback.
- Analyzed customer feedback data to identify areas for improvement and implemented changes accordingly.
- Reduced average call handling time through efficient problem diagnosis and resolution techniques.
Education
Bachelor of Engineering - Electronics And Computer Engineering Technology
ANNA UNIVERSITY
CHENNAI, INDIA11.2010
Skills
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Limited Working
Certification
Education:
Tractor-Trailer MELT, CLASS "A", Metro Truck Driving School, Mississauga.
- AZ Driver’s License, Ontario Ministry of Transportation.
- Valid from Dec 2022 to July 2027.
Additional Information
Having US Visa, valid through Dec 2033.
Timeline
Product Assembler
G&W Electric Company
02.2023 - Current
Product Tester
G&W Electric Company
02.2023 - Current
Production Supervisor
Nanopix Integrated Software Solutions
04.2016 - 05.2022
Customer Service Lead
Nanopix Integrated Software Solutions
10.2011 - 03.2016
Bachelor of Engineering - Electronics And Computer Engineering Technology
ANNA UNIVERSITY
Education:
Tractor-Trailer MELT, CLASS "A", Metro Truck Driving School, Mississauga.
- AZ Driver’s License, Ontario Ministry of Transportation.
- Valid from Dec 2022 to July 2027.
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