Kamaldeep Kaur Grewal
Calgary
Summary
Versatile and results-oriented professional with a proven track record. Adept in administrative operation and team building. Excelled in enhancing quality assurance and project planning, leading to a significant improvement in customer satisfaction. Skilled in manual dexterity and leadership, consistently prioritizing safety and efficiency.
Overview
11
11
years of professional experience
Work History
Baker
HMS Host Bake Shop
01.2012 - 04.2022
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Followed food safety standards when handling ingredients.
- Coached team members in techniques necessary to complete job tasks.
General Warehouse Associate
Amazon
08.2018 - 02.2019
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 50 pounds.
- Cleaned and maintained warehouse in compliance with Amazon safety standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Handled day-to-day shipping and receiving while carrying packages over 50 LBS.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Warehouse Attendant
Sears Canada
02.2016 - 04.2017
- Loaded and unloaded delivery trucks safely, quickly putting items away to maintain flow of daily workloads.
- Kept work areas clear of trash and debris, effectively minimizing accidents and maximizing output.
- Accurately managed inventories and maintained inventory logs via paper within the warehouse.
- Operated forklifts carefully, successfully going 1 year without accidents.
- Checked incoming shipments for quality and accuracy, working closely with shippers to rectify issues and avoid workflow interruption.
- Loaded, unloaded, and moved material to and from storage and production areas.
Fast Food Crew Trainer
Harvey's Restaurant
01.2011 - 01.2012
- Built and maintained professional relationships with vendors and suppliers.
- Facilitated virtual, in-person and blended learning sessions.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Assisted counter staff in packing ready orders and distributing to customers.
- Resolved customer complaints independently or with aid of supervisor.
Education
Bachelor of Arts -
Punjab University
Punjab, IndiaSecurity License
Government of Alberta
Calgary, AB04-2014
Skills
- Manual dexterity
- Oven operation
- Organization
- Quality assurance
- Team building
- Project planning
- Supervision and leadership
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
General Warehouse Associate
Amazon
08.2018 - 02.2019
Warehouse Attendant
Sears Canada
02.2016 - 04.2017
Baker
HMS Host Bake Shop
01.2012 - 04.2022
Fast Food Crew Trainer
Harvey's Restaurant
01.2011 - 01.2012
Bachelor of Arts -
Punjab University
Security License
Government of Alberta
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