KAMALDEEP KAUR CHAUHAN
Edmonton,AB
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Also, talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests.
Overview
15
15
years of professional experience
Work History
Office Administrator
SKYLARK IMMIGRATION SERVICES INC
07.2022 - Current
- Schedule and confirm appointments and meetings with clients.
- Respond to client emails and phone calls.
- Order and maintain office supplies, distribute mail and prepare courier shipments.
- Maintain filing systems-both hard and soft copy are maintained as per policy.
- Supervise and train office staff in procedures and in use of current software.
- Manage the reception area.
- Maintain internal tracking mechanism to verify timing of staff interventions and monitor progression of clients.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Office Administrative Assistant
CORE PRO IT SOLUTIONS PVT LTD
07.2009 - 05.2022
- Arranging the appointments and meetings of staff(Microsoft teams/ in-person)
- Taking the minutes of meeting and sending them to respective stakeholders.
- Maintaining the MIS to monitor the performance of individual as well as their respective teams.
- Managing the e-mails received on official e-mail id and ensuring the proper addressing of the same by sending it to the desired department.
- Keeping the track of how many calls done on the leads and how many converted to sales.
- Compiling the performance of employees, software engineers, web developers and share it with top management.
- Attending the phone calls and relay the calls and messages.
- Vendor Management: Renewal of their annual maintenance contract , maintaining the contact details of vendors for immediate approach, upgradation of machines etc.
- Maintaining the general office files including job files, vendor files and other files related to company's operations.
Education
Bachelor of Technology - Information Technology
Punjab Technical University
Punjab06.2009
Skills
- Administrative Support
- Customer Engagement
- Staff Management
- Scheduling
- Telephone Reception
- File Maintenance
- Verbal Communication
- Database Entry
- Scheduling Appointments
- Office Management
- Multitasking
Languages
English
Full Professional
Additional Information
Residential Status: Permanent Resident of Canada
Timeline
Office Administrator
SKYLARK IMMIGRATION SERVICES INC
07.2022 - Current
Office Administrative Assistant
CORE PRO IT SOLUTIONS PVT LTD
07.2009 - 05.2022
Bachelor of Technology - Information Technology
Punjab Technical University
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