KAMALDEEP SINGH
Mississauga,Canada
Summary
Dynamic dispatcher with extensive experience , excelling in emergency response and logistics planning. Proven ability to enhance data integrity and optimize shipment tracking systems. Adept at team collaboration and resolving customer concerns, ensuring timely deliveries and high service standards in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Dispatcher
Canada Cartage
Mississauga, Canada
02.2020 - Current
- Answer emergency and non-emergency calls and document important information
- Respond to any issues and follow-up by coordinating with the appropriate departments or field units
- Operate and manage a multi-line telephone console system
- Respond to queries related to products and deliveries
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites
- Update shipment tracking system and maintain timely data integrity using software such as A1, Radius tracking, Omni Tracking and updating portals
- Efficient in MS Excel, MS Word, Quick books, A1, Radius tracking, and Omni tracking
Truck Driver (Canada to USA)
Right Service Right Choice
Mississauga, Canada
06.2019 - 08.2019
- Run truck and tractor trailer unit to deliver building products to customer within distribution territory
- Delivered material to destinations, unload materials and complete paperwork
- Managed logs and records as per DOT regulations
- Adhered to laws on commercial vehicle operation as per Federal, State and local authorities
Dispatcher
H&M Logistics
Mississauga, Canada
09.2016 - 06.2019
- Dispatch drivers for shipment pick-ups and deliveries
- Update shipment tracking system and maintain timely data integrity
- Prioritize time sensitive cargo
- Notify drivers of pick-up and delivery assignments
- Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time
Supervisor and Customer service representative
Warraich Meats
Brampton, Canada
08.2015 - 08.2016
- Monitor and motivate staff members in accordance with facility policies and procedures
- Participating in performance evaluations
- Resolving employee and customer complaints, concerns and conflicts
- Maintaining facility goals
- Provide administrative support
Education
Business Management -
Humber College
Brampton, ON08.2016
Skills
- Emergency response
- Multi-line telephone management
- Dispatch coordination
- Shipment tracking
- Data integrity management
- Microsoft Excel
- Team collaboration
- Customer service
- Logistics planning
- Geographical expertise
Additional Information
Experience in customer service, public dealing, engaging., Excellent communication skills., Fluent in English, Hindi and Punjabi, able to establish strong customer bonds., Knowledgeable in the operation of the cash register, accepting cash, visa, debit transactions., Worked with MS Office, Quick Books, A1, Omni tracking, radius tracking., Punctual, dependable, and reliable with a strong work ethic., Fast data entry speed., Completed the Business Management program at Humber College, graduated in August 2016.
References
Available upon Request.
Timeline
Dispatcher
Canada Cartage
02.2020 - Current
Truck Driver (Canada to USA)
Right Service Right Choice
06.2019 - 08.2019
Dispatcher
H&M Logistics
09.2016 - 06.2019
Supervisor and Customer service representative
Warraich Meats
08.2015 - 08.2016
Business Management -
Humber College
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