Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KAMALDEEP KAUR

Brampton,Canada

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Sanjhi Rasoi Restaurant
10.2024 - Current
  • Scheduling restaurant staff and delegating tasks
  • Hiring, training, and managing restaurant staff
  • Ordering food, alcohol, and cleaning supplies
  • Supervising the preparation, display, and delivery of food and drinks
  • Ensuring prompt and friendly customer service
  • Maintaining quality and service standards
  • Ensuring all staff are knowledgeable about menu offerings and individual ingredients
  • Maintaining good relationships with suppliers

Receptionist

Brar(Trinity Common)
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs
  • Addressed customer needs and made product recommendations to increase sales
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Welcomed customers and helped determine their needs
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Cashier

Silver Sapoon Restaurant
02.2023 - 06.2023
  • Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
  • Takes customer complaints or issues and pass them on to the appropriate parties
  • Creates and distributes company memos through email, letters, or telephone calls
  • Schedules and maintains the calendar of company executives
  • Coordinates the booking and setting up of meeting rooms
  • Organizes and files company documents either electronically or with a paper filing system
  • Provides support for teams when necessary

Receptionist

Sanjhi Rasoi Restaurant
07.2021 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Crew member

Restaurant
09.2020 - 04.2021
  • Preparing and serving food
  • Answering phone and taking orders
  • Keeping the work area clean

Merchandise Handler

Gap Distribution center
05.2020 - 08.2020
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages
  • Labeled, stocked, and inventoried general merchandise and reviewed expiration dates to keep items properly rotated

Cashier

V Mart
06.2019 - 08.2019
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Answered questions about store policies and concerns to support positive customer experiences
  • Helped over 150 guests every day by processing payments, monitoring reward accounts and resolving service concerns

Cashier

Serman Jain Restaurant
05.2019 - 08.2019
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales

Teacher

Royal Institute of Management &Technology
06.2016 - 05.2019
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
  • Directed after-school tutoring and mentoring program serving 50 elementary school students

Education

Diploma - Project Management

Alpha International of Business And Technology
Scarborough,ON
12-2020

Diploma - Human Resources Management

ST Clair
Windsor, ON
04-2020

Language Courses

Royal Institute of Mangement
Moga,India
03-2016

Bachelor of Computer Application

Punjab Technical University
Jalandhar ,India
12-2014

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving

Languages

English

Certification

First Aid & CPR

Security

Food Handler

G license

Timeline

Supervisor

Sanjhi Rasoi Restaurant
10.2024 - Current

Receptionist

Brar(Trinity Common)
05.2023 - Current

Cashier

Silver Sapoon Restaurant
02.2023 - 06.2023

Receptionist

Sanjhi Rasoi Restaurant
07.2021 - 12.2022

Crew member

Restaurant
09.2020 - 04.2021

Merchandise Handler

Gap Distribution center
05.2020 - 08.2020

Cashier

V Mart
06.2019 - 08.2019

Cashier

Serman Jain Restaurant
05.2019 - 08.2019

Teacher

Royal Institute of Management &Technology
06.2016 - 05.2019

Diploma - Project Management

Alpha International of Business And Technology

Diploma - Human Resources Management

ST Clair

Language Courses

Royal Institute of Mangement

Bachelor of Computer Application

Punjab Technical University

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