Summary
Overview
Work History
Education
Skills
Languages
AVAILABILITY
Timeline
Generic

Kamal Palejwala

98 Lockyer dr, Whitby,ON

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

The Real Canadian Superstore
10.2023 - 04.2024
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Assisted customers in navigating the company website and placing online orders, improving overall user experience.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained up-to-date knowledge of product and service changes.

Sales Associate

Reliance Jio
10.2021 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Post-Degree Certificate - Financial Analytics

Trent University
Oshawa, ON
06.2024

Bachelor Of Business Administration - Finance

Veer Narmad South Gujarat University
Gujarat,India
09.2020

Skills

    • Shipment Processing
    • Payment Processing
    • Product Display
    • Customer Service
      • Customer Assistance
      • POS Systems
      • Sales target achievement

Languages

English
Hindi
Gujarati

AVAILABILITY

Available from SUNDAY TO SATURDAY.


NOTE :- I am legally allowed to work
40hours a week.

Timeline

Customer Service Representative

The Real Canadian Superstore
10.2023 - 04.2024

Sales Associate

Reliance Jio
10.2021 - 07.2023

Post-Degree Certificate - Financial Analytics

Trent University

Bachelor Of Business Administration - Finance

Veer Narmad South Gujarat University

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Kamal Palejwala