Kamal Misra
Calgary,AB
Summary
Proven leader in transportation, adept in operations management and DOT compliance, significantly enhanced customer satisfaction and strategic business planning and exceptional service. Skilled in safe driving practices and vehicle inspections, demonstrating a strong work ethic and commitment to safety and efficiency. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
10
10
years of professional experience
Work History
OWNER OPERATOR
TRANSOURCE FREIGHTWAYS LTD
05.2022 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
OWNER OPERATOR
Bison Transport
06.2017 - 04.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Implemented sustainable practices, reducing environmental impact.
- Operated with safety and skill to avoid accidents and delays.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
DRIVER
PANJ DARIA TRANSPORT
06.2014 - 05.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
GED -
CARRICK INSTITUTE
SYDNEY,AUSTRALIA06.2007
Skills
- Operations Management
- Documentation And Reporting
- DOT Compliance
- Strong Work Ethic
- Safe Driving Practices
- Vehicle inspections
- Load security
- Safe Driving
- Business Planning
Accomplishments
- Earned LCV CERTIFICATION while working in bison transport
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
OWNER OPERATOR
TRANSOURCE FREIGHTWAYS LTD
05.2022 - Current
OWNER OPERATOR
Bison Transport
06.2017 - 04.2022
DRIVER
PANJ DARIA TRANSPORT
06.2014 - 05.2017
GED -
CARRICK INSTITUTE
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