Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kamal Dhaliwal

Garson,Canada

Summary

Motivated and reliable professional with 5+ years of experience in customer service and child care. Strong communication skills, attention to detail, and ability to build lasting relationships. Pride in delivering positive experiences for every client, with a natural talent for problem-solving and a forward-thinking mindset. Eager to contribute bilingual skills in English and Punjabi to a dynamic team environment.

Overview

6
6
years of professional experience

Work History

EARLY CHILDHOOD EDUCATOR

Brokenhead ojibway nation
05.2024 - 06.2025
  • Engaged in daily communication with parents regarding child progress and needs.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.

EARLY CHILDHOOD EDUCATOR

Playstreet child care
03.2023 - 05.2024
  • Communicated consistently with parents to provide updates.
  • Collaborated with parents to enhance child development through regular communication and feedback sessions.
  • Evaluated children's progress and adjusted instructional strategies to ensure optimal learning outcomes.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents and other staff about student progress.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.

EARLY CHILDHOOD EDUCATOR

Lockport st Andrews child care
01.2021 - 01.2023
  • Demonstrated commitment to fulfilling specific requirements of children and parents.
  • Developed and implemented engaging lesson plans tailored to diverse learning needs.
  • Fostered inclusive classroom environments promoting cultural awareness and respect among students.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
  • Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
  • Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day''s schedule.
  • Supervised lunchroom and recess activities.

CASHIER

Tim Horton
01.2019 - 01.2021
  • Provided outstanding support in high-pressure setting.
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash drawer, ensuring accuracy during shift changes.
  • Provided exceptional customer service, resolving issues promptly.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Collaborated with team members to optimize store operations during peak hours.
  • Trained new cashiers on company policies and transaction procedures.
  • Monitored inventory levels, communicating restock needs to management.
  • Implemented process improvements that reduced checkout wait times significantly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

Self Place Certificate - Mortgage Financing

Mortgage Salesperson
Online

Diploma - Early Childhood Education

Canadore College
Mississauga, Ontario
01.2018

Skills

    Exceptional communication and quick learner

  • Relationship building client centred service
  • Problem solving and conflict resresolution
  • Client centred service
  • Classroom management
  • Relationship building
  • Documentation and record keeping
  • Parent-teacher communication
  • Maintaining safety
  • Conflict resolution
  • Curriculum planning
  • Safety awareness
  • Behavioural modelings
  • Practical learning
  • Self-esteem boosting

Languages

English
Native or Bilingual

Timeline

EARLY CHILDHOOD EDUCATOR

Brokenhead ojibway nation
05.2024 - 06.2025

EARLY CHILDHOOD EDUCATOR

Playstreet child care
03.2023 - 05.2024

EARLY CHILDHOOD EDUCATOR

Lockport st Andrews child care
01.2021 - 01.2023

CASHIER

Tim Horton
01.2019 - 01.2021

Diploma - Early Childhood Education

Canadore College

Self Place Certificate - Mortgage Financing

Mortgage Salesperson

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Kamal Dhaliwal