Kamal Balogun
Mississauga,Canada
Summary
Proficient and dedicated business professional seeking a full-time position that offers complex challenges that utilize excellent time management, organizational ethics, interpersonal and problem-solving skills. I am a diligent hardworking individual, with my knowledge, experience and dedication, I believe I can be an asset to your establishment.
Overview
10
10
years of professional experience
Work History
Customer Service Specialist
Axis Auto Finance
01.2023 - 01.2024
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Product Process Specialist
Best Buy
09.2020 - 12.2021
- Evaluated emerging trends in technology advancements related to the industry, making strategic recommendations for adoption as needed.
- Made sure that products were produced on time and are of good quality.
Manager
Actionline Auto Limited
05.2017 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
GetAssist
07.2019 - 08.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Videographer/Editor/Graphic Designer
FREELANCE
01.2014 - Current
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Produced videos according to client specifications, including desired length, style and pace.
Education
Bachelor's Degree in Business Administration -
Lakehead University
Thunder Bay, ON12.2022
Skills
Google AdWords
Digital Marketing
Communication Skills
Strong Work Ethics
Data Entry
Customer Service
Writing Skills
Computer Skills
Time Management
Video Production
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Customer Service Specialist
Axis Auto Finance
01.2023 - 01.2024
Product Process Specialist
Best Buy
09.2020 - 12.2021
Customer Service Representative
GetAssist
07.2019 - 08.2020
Manager
Actionline Auto Limited
05.2017 - 08.2021
Videographer/Editor/Graphic Designer
FREELANCE
01.2014 - Current
Bachelor's Degree in Business Administration -
Lakehead University
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