KAMAL AMMEDLOUS
Montreal,QC
Summary
Motivated and results-oriented Telecommunications Technician with extensive hands-on experience in IP video surveillance, access control systems, and fiber optic infrastructure. Strong expertise in network architecture, VoIP solutions, RF identification systems, and system automation. Proven ability to interpret technical schematics, manage structured cabling, and integrate smart technologies in commercial, industrial, and residential environments. Dedicated to system performance, client satisfaction, and compliance with industry best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Electronic Security Technician
Globe Telecom Inc
05.2024 - Current
- Installed and serviced commercial and industrial CCTV systems using Uniview, Hikvision, Dahua, and IA-Base Color
- Programmed AI-based surveillance functions: motion detection, line crossing, facial recognition, ColorVu
- Configured and maintained access control systems: CDVI ATRIUM & Kantech, including software, controller, and credential setup
- Integrated RF-tagged U4GO vehicle access control into multi-tenant systems
- Diagnosed network layer issues using IP testing platforms, and replaced or reprogrammed defective security components
- Successfully led the complete security system deployment for a new 10-story condominium, including the installation of over 80 IP surveillance cameras and the setup of 45 CDVI ATRIUM access control points (door controllers, readers, software integration)
- Coordinated with electricians, project managers, and IT consultants to deliver the project on time and in compliance with safety and industry standards
- Provided on-site training to the property management team and conducted full system documentation and technical handover
- Installed and serviced commercial and industrial CCTV systems using Uniview, Hikvision, Dahua, and IA-Base Color
Network and Security Installation Technician (Part-Time)
ID Service
01.2024 - 12.2024
- Installed Galaxy and other commercial-grade surveillance cameras on-site
- Pulled, routed, and terminated network (Cat5e/Cat6), power, and low-voltage cables
- Mounted and connected CCTV equipment including cameras, brackets, junction boxes, and BNC/RJ45 connectors Optical Fiber Technician
Optical Fiber Technician
Flexforce / Bell Canada Service
01.2022 - 01.2024
- Installed and maintained fiber optic infrastructure for Bell residential clients
- Performed end-to-end service deployment for Internet, IPTV (Fibe TV), and VoIP phone lines
- Conducted fusion splicing, OTDR tests, and resolved attenuation or signal loss issues
- Configured GPON terminals, ONTs, and home gateways, ensuring signal integrity and quality of service (QoS)
- Adhered to Bell’s safety and technical standards during all installations
- Played a key role in deploying high-speed FTTH (Fiber to the Home) services in new residential zones of Montreal, completing up to 5 installations per day
- Installed and maintained fiber optic infrastructure for Bell residential clients
- Performed end-to-end service deployment for Internet, IPTV (Fibe TV), and VoIP phone lines
- Conducted fusion splicing, OTDR tests, and resolved attenuation or signal loss issues
Technical Support Representative
Vidéotron (Call Center)
01.2018 - 01.2019
- Diagnosed service disruptions related to 5G wireless, cable television (Illico), and Internet services (Helix)
- Provided technical guidance and remote configuration support to customers for residential network troubleshooting
- Utilized internal tools (Helix Fi Manager, CRM portals) to manage tickets and monitor network performance
- Achieved a 90%+ resolution rate on first contact for residential support tickets, contributing to customer retention and satisfaction
- Diagnosed service disruptions related to 5G wireless, cable television (Illico), and Internet services (Helix)
- Provided technical guidance and remote configuration support to customers for residential network troubleshooting
- Utilized internal tools (Helix Fi Manager, CRM portals) to manage tickets and monitor network performance
Education
AEC - Internet of Things (IoT) Programming & Electronics
Bois-de-Boulogne College
10555 Ave De Bois-de-Boulogne, Montreal, Quebec H406.2022
Skills
- Security & Network Systems
- IP Cameras (Uniview, Hikvision, Dahua, IA-Base Color)
- Access Control (CDVI ATRIUM, Kantech, U4GO with RF Tag Integration)
- NVR/DVR Configuration, AI Video Analytics (ColorVu, Line Crossing, People Counting)
- VoIP System Deployment & Configuration (IP Telephony, SIP Trunking)
- Network Protocols: TCP/IP, DHCP, VLANs, NAT, Port Forwarding
- Tools & Platforms
- SADP Tool, EZTools, ConfigTool, CDVI ATRIUM, Kantech EntraPass
- TIA Portal V17, Allen-Bradley RSLogix 500
- IP Address Management Tools, PoE Injectors, Cable Certifiers, Multimeter
- MQTT, Docker, Ignition, VS Code, Oracle SQL, Salesforce CRM
- Cabling & Infrastructure
- Structured Cabling: Cat5e/6 UTP, 18/2, 22/6 Shielded, Patch Panels
- Fiber Optics: Fusion Splicing, OTDR Testing, Optical Power Meter
- Installation of Network Switches, Wireless Access Points, Patch Bays
- Programming & Automation
- HTML, CSS, XML, JavaScript, PHP, Python, SQL, Java
- Embedded Systems: AVR, ARM Cortex, PLC Programming (CODESYS)
- Industrial Communication Protocols: MQTT, Modbus, OPC UA
- Operating Systems & Virtualization
- Windows, Linux, VirtualBox, Network Emulation Tools
Certification
- AEC – IoT Programming & Systems
- Certificat Fiber Optic HTTP
LNGG
Bilingual: French & English
Native Arabic Speaker
Timeline
Electronic Security Technician
Globe Telecom Inc
05.2024 - Current
Network and Security Installation Technician (Part-Time)
ID Service
01.2024 - 12.2024
Optical Fiber Technician
Flexforce / Bell Canada Service
01.2022 - 01.2024
Technical Support Representative
Vidéotron (Call Center)
01.2018 - 01.2019
AEC - Internet of Things (IoT) Programming & Electronics
Bois-de-Boulogne College
Similar Profiles
Jaycel Mae ColomaJaycel Mae Coloma
Retail Store Associate at Globe Telecom IncRetail Store Associate at Globe Telecom Inc
Wendy RibunalWendy Ribunal
Project Manager at Globe Telecom IncProject Manager at Globe Telecom Inc
Engr. Judy-Ann BalitaEngr. Judy-Ann Balita
Job-Trainee at Globe Telecom, Inc, The Globe TowerJob-Trainee at Globe Telecom, Inc, The Globe Tower
Priyanka KalerPriyanka Kaler
Early Childhood Educator at Garderie Les Petits IngenieuxEarly Childhood Educator at Garderie Les Petits Ingenieux
Joe AugustineJoe Augustine
Bilingual Digital Tech Specialist at TD Canada TrustBilingual Digital Tech Specialist at TD Canada Trust