Kamakshi Sharma
Surrey,BC
Summary
Versatile Medical Office Administrator possessing first-rate communication skills and personable demeanor demonstrated across five years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications, Oscar and Accuro, also proficient in MS office and Excel. Proven team player and interpersonal skills including leadership and working independently. Communicating decisions with clarity and convincingly.
Overview
5
5
years of professional experience
Work History
Medical Office Assistant
Dr. Daljit Claire’s Clinic
12.2020 - Current
- Greeting/Assisting patients daily, scheduling appointments, answering questions, and interviewing patients to complete their forms, documents, and complex case histories
- Initiate and maintain confidential medical files and records and inventory management.
- Handling Insurance and Lawyer Offices with the necessary documentation by keeping in mind the BC laws and policies so that patient gets their rights, entitlement, and rehabilitation programs
- Performing several office duties along with creating an action plan as best advised by the doctor which would help the patients in their recovery
- Billings to MSP, ICBC, and WCB
- Recording and collecting payments like patient’s balances
- Training new staff and guiding them in every process
- Reaching out to other medical professionals for referrals and helping in prioritizing urgent referrals
- Always actively listened to the patients to gather more than sufficient and critical information
- While at work, learned about disability management and about policies under which patients can rejoin the work.
Medical Office Assistant
Balbir Bhatti Medical Clinic
05.2019 - 12.2020
- Greeting/Assisting patients daily, scheduling appointments, and maintaining compassionate relationships with patients
- Performing several office duties such as entering/maintaining all files/data UpToDate, scanning documents, answering phones, and operating office equipment
- Helped in managing the office caseload with the help of colleagues on the clinic’s inventory, and patient records which included medical records
- Performing other related duties as assigned
- Performing certain types of tests such as Urinary Tract Infection and Urine Pregnancy tests.
Freight Team Associate
The Home Depot
05.2020 - 09.2020
- Knocking out freight and maintaining inventory
- Merchandizing and setting events.
Education
Diploma - General Education (Science)
Langara College
Vancouver, BC04.2021
Bachelor - Medical Science
HMV College
Jalandhar, India07.2018
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving and attention to detail
- HIPAA Regulations
- Appointment management
- Office Administration
- Medical Terminology
- Medical Reception
- Inventory Management
References
Available upon request.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Medical Office Assistant
Dr. Daljit Claire’s Clinic
12.2020 - Current
Freight Team Associate
The Home Depot
05.2020 - 09.2020
Medical Office Assistant
Balbir Bhatti Medical Clinic
05.2019 - 12.2020
Diploma - General Education (Science)
Langara College
Bachelor - Medical Science
HMV College
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