Kamaal Mahamoud

• Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes for addresses using the on-road application.
• Verify potential access codes and delivery instructions for assigned addresses and update records as needed using the provided application
• Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback using the provided application
• Interact with property managers as needed to address concerns with service levels being provided
• Monitor vendor training compliance; analyze and recommend process improvement solutions that positively impact the customer experience
• Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon’s systems and processes
• Use the assigned tools to effectively manage time and complete daily route
• Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion
• Devise procedures to inspect and report quality issues
• Monitor all operations that affect quality
• Supervise and guide inspectors, technicians and other staff
• Assure the reliability and consistency of production by checking processes and final output
• Appraise customers’ requirements and make sure they are satisfied
• Report all malfunctions to production executives to ensure immediate action
• Document feedback and audit results to help the AMZL team identify strengths, as well as areas of improvement in the provided application and information packet.
• Other additional duties as assigned, based on future quality initiatives based in the field
• Proficiency in smart phone and tablet usage including GPS
• Use logical thinking, analytical & problem-solving skills.

• Consulting on RFP for new projects
• Training online RF teams also investigating and consulting bossiness by doing data unless for sales and revenues area needed improvements
• evaluating Products performance when it comes to revenues studding last quarter for there progress eliminating products that overlap.
• creating and supporting to introduce new Products and monitoring monthly sales by following customer behaviors using social media and trends on the network.
• Helping company new technologies strategy also implementation for the vendor and optimization where i have Good experts.
• supporting technical teams for ongoing projects by working remotely.

As the Chief Technical Officer, responsibilities include providing strategic direction and managing the operations of the Technical Division to maintain a high-quality network infrastructure that meets customer needs as well as delivering shareholder objectives

• To manage the network infrastructure to the required levels in the most effective manner.
• Developing and managing the budget of the division
• To put in place businesses to support systems that improves the Company’s operational efficiencies.
• Developing appropriate organization structure for the division and ensure it is effectively staffed
• Managing the team’s productivity and motivation
• Supporting the Executive Committee by providing advice on technical matters
• To provide leadership in the development, documentation and review of technical guidelines in terms of objectives, targets, standards, policy, processes and procedures
• Resolved problems, improved operations and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Developed strong communication and organizational skills through working on group projects.
• Provided professional services and support in a dynamic work environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Self-motivated, with a strong sense of personal responsibility.

• Have Good technical skill for using different tools MS access and MS excel creating Macro’s
• Radio planning and optimizing the network for level 3rd
• Planning links for the new sites BB and accessing them by using the right tool for Pathloss 4,5th
• Managing my team by teaching the drive test (post processing), and daily optimization
• Using the right tools for the different versions of TEMS, MapInfo, RNP tools, Atoll, and the NPO network
• Worked Multi-vendor products ALU, NOKIA Huawei ZTE in which we have our entire network
• Troubleshooting the networks day-to-day in order to achieve best performance and KPI’s
• Training teams for the company to achieve the best KPI network
• Delivering GSM, WCDMA, LTE, RF Optimization
• Handling all the RF technical queries of various projects running across the country
• To support the KPI team with NPO (Network performance optimization), and Alcatel Lucent tool
• Working closely with my team to achieve excellent performance for the RF, KPI optimization
• Supervising and monitoring various projects for the company
• Understanding the technical requirements of clients and giving effective solutions in return
• Handling all the technical queries of various projects running across the country
• Managing the RF team on different projects and maintaining quality standards
• Providing technical support to field engineers whenever it is required of me.