Kam Rai
Vancouver,BC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Director of Sales and Marketing
Vancity Mist Lab
11.2018 - Current
- Responsible for leading the development and implementation of measurable strategic sales & marketing programs
- Responsible for creation of profitability models, pricing, strategies, forecasting, and departmental budgeting
- Delivered monthly quarterly & annual targets, KPI's and profitability goals
- Responsible for developing Sales and Marketing Divisions including sales manager, national sales team (14), marketing manager and marketing team (4)
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Instructor
Simon Fraser University
03.2020 - Current
- Develop instructional plan (course outline or syllabus) to ensure that it meets university and departmental standards
- Encouraged students to think critically and develop problem-solving skills.
- Led group discussions and activities to stimulate student learning.
- Utilize innovative classroom techniques and methodologies that involve students in challenging learning opportunities
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Oversaw curriculum development and implementation in alignment with best practices.
Business Banking Manager
Coast Capital Savings Credit Union
02.2012 - 03.2017
- Managed active portfolio of over 400 business members
- Met with customers to assess needs and propose customized solutions.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
- Structured and finalized secured and unsecured loans.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Fraud and Risk Analyst
Coast Capital Savings Credit Union
02.2008 - 02.2012
- Evaluated customer data to identify and prevent fraudulent activities.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies.
Education
Software Engineering - Software Engineering
General Assembly
San Francisco2017
BBA - Commerce And Business Administration
University of British Columbia
Vancouver, BC01.2007
Skills
- Accomplished manager
- Systems and software programs
- Coaching and mentoring
- Staff Management
- Solution selling
- Extensive personal network
- Time management
- Sales operation
- Sales Reporting
- Verbal and written communication
- Strategic planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Instructor
Simon Fraser University
03.2020 - Current
Director of Sales and Marketing
Vancity Mist Lab
11.2018 - Current
Business Banking Manager
Coast Capital Savings Credit Union
02.2012 - 03.2017
Fraud and Risk Analyst
Coast Capital Savings Credit Union
02.2008 - 02.2012
Software Engineering - Software Engineering
General Assembly
BBA - Commerce And Business Administration
University of British Columbia
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