Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kalungi Francis

Brampton,ON

Summary

Adept Store Manager with a proven track record at Mr Kasule Steven, enhancing store operations and elevating customer satisfaction through expert training and mentoring. Skilled in problem-solving and team leadership, successfully managed inventory and cash control, significantly improving store efficiency and client relations without exceeding a 55-word limit.

Overview

6
6
years of professional experience

Work History

Store Manager

Mr Kasule Steven
01.2018 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.

Education

High School Diploma -

Kasubi Senior Secondary School
Kasubi, Kampala
11.2017

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Training and mentoring
  • Team Leadership
  • Store Opening and Closing

Languages

English
Professional Working

Timeline

Store Manager

Mr Kasule Steven
01.2018 - 03.2024

High School Diploma -

Kasubi Senior Secondary School
Kalungi Francis