Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Achievements And Activities
References
Timeline
Generic

Lithma De Silva

Toronto,Canada

Summary

Mortgage Processor/Verification Officer with 4 years of experience in banking and finance, adept at analyzing financial documents and ensuring compliance with credit standards. Skilled in collaborating with underwriters and credit teams to resolve discrepancies and maintain data accuracy using CRM systems. Passionate about leveraging expertise in data management and credit verification to contribute to a dynamic financial institution.

Overview

8
8
years of professional experience

Work History

Mortgage Processor/Verification Officer

CIBC
, Canada
05.2021 - Current
  • Reviewed and processed over 1,500 mortgage applications by analyzing financial statements, tax returns, and bank records
  • Ensured 100% compliance with CIBC's credit policies by verifying client credit scores and history
  • Collaborated with underwriters and credit teams, resolving discrepancies in cases within set deadlines
  • Successfully calculated income for 1,200+ clients, determining mortgage and personal line of credit eligibility
  • Conducted detailed KYC reviews, improving compliance efficiency by 30% through process enhancements
  • Partnered with Deloitte for quarterly audits, reducing error rates in financial reporting by 15%
  • Maintained 99.9% accuracy in client data management, ensuring seamless CRM and Data Management System updates
  • Trained and mentored 10+ new employees, enhancing onboarding efficiency and team productivity
  • Led process change management initiatives, increasing mortgage approval turnaround times by 25%
  • Prepared compliance reports that helped senior leadership identify and mitigate risks, reducing non-compliance cases by 10%
  • Achieved 100% of personal performance targets annually
  • Recognized as Subject Matter Expert (SME) for the Canada Real Estate Secured Lending Department CIBC
  • Conducted 5+ presentations for CIBC directors, streamlining departmental procedures
  • Developed process improvements that resulted in a 20% boost in team efficiency and customer satisfaction
  • Canadian Imperial Bank of Canada

Store Key Holder

Dollarama INC
, Canada
08.2018 - 09.2020
  • Reduced cash discrepancies by refining reconciliation processes, leading to 100% accuracy in daily reporting
  • Led store operations and security protocols while managing cash handling procedures, ensuring seamless daily operations and maintaining inventory accuracy
  • Supervised staff scheduling, trained new employees, and implemented loss prevention strategies that reduced shrinkage and improved store performance
  • Maintained precise cash reconciliation and deposit records, while coordinating with vendors and managing stock levels to optimise store inventory
  • Fostered positive team dynamics through effective communication, conflict resolution, and mentoring, enhancing customer service standards

Accounting Assistant

Sethma Hospital (Pvt) Ltd
, Sri Lanka
01.2017 - 12.2017
  • Conducted monthly financial analysis, reconciling bank transactions to identify discrepancies and ensure financial accuracy
  • Assisted in the preparation of balance sheets, profit & loss statements, and cash flow reports, improving audit efficiency
  • Managed in accounts payable and receivable, ensuring timely financial transactions and reducing outstanding balances
  • Partnered with auditors to analyze financial records, improving compliance with regulatory standards
  • Sri Lanka

Education

Advanced Diploma - Accounting and Finance

Seneca Polytechnic College
Toronto, Canada
08.2020

IGCSE Advanced Level - Accounting, Economics and Business studies

University of Cambridge

IGCSE Ordinary Level - Accounting/Economics and Business studies

University of Cambridge

ACCA -

Association of Chartered Certified Accountants

Skills

  • Banking
  • Financial Analysis
  • KYC & AML Compliance
  • Mortgage Processing
  • Credit Verification
  • Data Management
  • Data Analysis
  • Process Optimization
  • Change Management Implementation
  • Risk Management
  • Data Validation & Accuracy
  • Process Improvement Initiatives
  • CRM
  • Microsoft Excel
  • Microsoft Word
  • LCMS,GOW,COINS
  • Quickbooks
  • SAGE
  • Canva

Websites

References

Available upon request.

Languages

  • English
  • Sinhala
  • French- Learning process

Achievements And Activities

  • Seneca College President's Honours award for achieving 4 GPA
  • 2017 Lyceum International School sports champion
  • Member of the national dancing team
  • Member of the Lyceum International school debate team
  • Seneca student federation voluntary staff
  • Seneca tax clinic processor 2019

References

References available upon request.

Timeline

Mortgage Processor/Verification Officer

CIBC
05.2021 - Current

Store Key Holder

Dollarama INC
08.2018 - 09.2020

Accounting Assistant

Sethma Hospital (Pvt) Ltd
01.2017 - 12.2017

Advanced Diploma - Accounting and Finance

Seneca Polytechnic College

IGCSE Advanced Level - Accounting, Economics and Business studies

University of Cambridge

IGCSE Ordinary Level - Accounting/Economics and Business studies

University of Cambridge

ACCA -

Association of Chartered Certified Accountants

Similar Profiles

CREATE PROFILE
Lithma De Silva